2016 Volkswagen CC Technical Service Bulletins

666 technical service bulletins (TSBs) are on record for the 2016 Volkswagen CC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121115Feb 2, 2016Transmission and drivetrain. This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or…
• 10121114Feb 2, 2016Suspension. Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
• 10236483Feb 1, 2016Equipment. Elsa Newsletter
• 10213868Jan 29, 2016Other or unknown, Equipment. Infotainment Worksheet.
• 10121081Jan 29, 2016Electrical system. This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the…
• 10236478Jan 28, 2016Equipment. On-car analysis list.
• 10143530Jan 28, 2016Equipment, Engine. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10213854Jan 26, 2016Engine cooling, Other or unknown. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
• 10213836Jan 22, 2016Air bags. Airbag Issues.
• 10236477Jan 20, 2016Equipment. On-car analysis list.
• 10213875Jan 20, 2016Electrical system, Other or unknown. Release Notes Supplement.
• 10143529Jan 20, 2016Equipment, Engine. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10121998Jan 20, 2016Equipment, Engine. Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
• 10213874Jan 19, 2016Electrical system, Other or unknown. Mandatory Installation from Web-Server.
• 10121052Jan 18, 2016Equipment. Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
• 10213860Jan 15, 2016Equipment, Other or unknown, Electrical system. Protection Activated on Radio after Cluster Replacement.
• 10236476Jan 13, 2016Equipment. On-car analysis list.
• 10126862Jan 13, 2016Equipment. Updated to include additional model year applicability.
• 10126458Jan 13, 2016Equipment. On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
• 10213856Jan 12, 2016Brakes. Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely.
• 10121090Jan 12, 2016Suspension. Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation.
• 10236479Jan 6, 2016Equipment. On-car analysis list please contact VW Helpline before attempting repair
• 10126875Jan 6, 2016Electrical system. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10213873Jan 5, 2016Electrical system, Other or unknown. Mandatory Installation from Web-Server.
• 10122152Dec 11, 2015Equipment. Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer reporting of the following symptoms.
• 10122158Dec 9, 2015Electrical system. Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer reporting of the following symptoms.
• 10122153Dec 9, 2015Electrical system. Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon…
• 10122148Dec 8, 2015Equipment. UPDATE Technical Bulletin (Radio Antenna Wiring): During production, the coaxial cable antenna connections were switched in the connector at the radio by the antenna cable supplier. Reversing these antenna cables in the connector will correct the AM reception concern, and was thus the Production Solution.
• 10122144Dec 7, 2015Electrical system. Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the…
• 10122131Dec 7, 2015Equipment. Radio Antenna Wiring concern: This document informs that during production, the coaxial cable antenna connections were reversed in the connector at the radio. The corrective action taken to solve this issue was Reversing these antenna cables will correct the AM reception concern.
• 10122142Dec 4, 2015Electrical system. Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.
• 10144710Oct 23, 2015Equipment. On-car analysis list Customer Complaints: Customer states the oil light is on
• 10144711Oct 15, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on
• 10144712Oct 12, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on
• 10144713Oct 5, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on
• 10144714Sep 16, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on
• 10123079Aug 12, 2015Equipment. This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
• 10123078Aug 12, 2015Equipment. This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
• 10123105Aug 7, 2015Equipment. Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2016.
• 10123097Aug 7, 2015Brakes. Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
• 10123096Aug 7, 2015Steering, Brakes. Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the…
• 10123010Jul 30, 2015Equipment. Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of the all-new MIB II Infotainment system, Volkswagen will collect all warranty repair information relative to the infotainment system to ensure prompt analysis and resolution of any emerging concerns. This document informs of they types of information that will be collected.
• 10123011Jul 22, 2015Visibility (wipers, defrost, mirrors). Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
• 10123024Jul 14, 2015Steering. Technical Bulletin (Electro-mechanical Steering Noise): In connection with the toothed belt the motor of the APA steering makes noise during operation. In some situations the noise can be heard in the passenger compartment. This document contains information on how to diagnose, and service this issue.
• 10123015Jul 7, 2015Engine cooling, Equipment. Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This…
• 10123013Jul 7, 2015Engine cooling, Equipment. Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
• 10128105Jun 29, 2015Equipment. This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
• 10128104Jun 22, 2015Equipment. This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
• 10122987Jun 5, 2015Body and structure, Equipment. Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD® can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
• 10122943May 26, 2015Visibility (wipers, defrost, mirrors). Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue

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