2012 Volkswagen EOS Technical Service Bulletins

976 technical service bulletins (TSBs) are on record for the 2012 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10156130Oct 1, 2012Equipment, Electrical system. Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars.
• 10156127Oct 1, 2012Equipment, Electrical system. Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
• 10156116Oct 1, 2012Equipment. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a…
• 10252213Aug 31, 2012Electrical system. Service Interval Settings after Instrument Cluster Replacement
• 10237709Aug 31, 2012Electrical system. After instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
• 10125745Aug 31, 2012Electrical system. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): After instrument cluster replacement, service interval maximum values may need to be manually set. This document informs how to set the values manually.
• 10238946Jul 27, 2012Engine cooling. An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.
• 10045560Jul 23, 2012Engine. Volkswagen: all models experience the timing chain slipping, rattling noises of the engine after starting, and engine fails to start. 2008-13 all models.
• 10045019Jun 28, 2012Electrical system. Volkswagen: see document search button for owner letter. A revision regarding the updating of the software, for radio with navigation system, on certain vehicles.
• 10253204May 6, 2012Visibility (wipers, defrost, mirrors), Other or unknown. Customer States Windshield Wipers Streak or Smear
• 10252901Mar 2, 2012Equipment. cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence
• 10237725Mar 2, 2012Lane departure. It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding. In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.
• 10125623Feb 24, 2012Equipment. Tech Tips (Kessy System ? Loss of 15 Power): This document informs of the procedure to perform if terminal 15 (key in run) power is lost before, during, or after any Immobilizer adaptation.
• 10043603Feb 24, 2012Transmission and drivetrain. Volkswagen: the transmission control module has an implausible transmission shift sequence due to the clutch assembly having debris in it. 8pe
• 10121151Jan 20, 2012Latches, locks and linkages. Tech Tips for Convertible Top Operation Stops, Trunk Does Not Lock Properly and/or Right Flap does not close
• 10051761Nov 11, 2011Equipment, Steering. Volkswagen: if electronic steering column lock was replaced or updated, would cause the remote keyless entry failure to lock doors or arm alarm, but will unlock doors. Models 2011-2013 golf, gti, jetta tiguan, passat, beetle.
• 10237724Oct 14, 2011Equipment. For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
• 10237722Oct 7, 2011Brakes, Electrical system. Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
• 10252224Jul 7, 2011Electrical system. RNS 315 Navigation ? Bluetooth Module Location
• 10252223May 6, 2011Equipment. Sirius Traffic Information
• 10237719May 6, 2011Equipment. The RNS 315 navigation unit does not contain the Sirius Traffic functionality. Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.
• 10237717Mar 25, 2011Fuel system. When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
• 10253213Feb 14, 2011Exterior lighting, Other or unknown. Exterior Lights, Moisture Accumulation
• 10239590Feb 14, 2011Exterior lighting. Exterior Lights, Moisture Accumulation
• 10209347Mar 12, 2010Transmission and drivetrain. DTC P2711 Implausible transmission shift sequence.
• 10238964Feb 6, 2009Electrical system, Air bags, Steering, Brakes. If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

← All problems reported for the 2012 Volkswagen EOS