2012 Volkswagen EOS Technical Service Bulletins

976 technical service bulletins (TSBs) are on record for the 2012 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10239782Nov 26, 2012Body and structure, Electrical system, Other or unknown. When diagnosing a customer concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by inspecting M35 splice in convertible top harness. Splice is located near left rear…
• 10236506Nov 26, 2012Equipment. ElsaWeb Newsletter
• 10157764Nov 26, 2012Seat belts, Body and structure, Back-over prevention (rear camera). Tech Tips (Convertible Top Inoperative With Faults 03053, 03055, and/or 03057 Stored): When diagnosing a customer concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by…
• 10156165Nov 26, 2012Equipment, Body and structure. Tech Tips (Convertible Top Inoperative With Faults 03053, 03055, and/or 03057 Stored): When diagnosing a customer concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by…
• 10070792Nov 26, 2012Body and structure. Summary to be provided on a future date.
• 10241346Nov 21, 2012Brakes, Engine. Engine Crank, No Start after Long Periods without Driving. Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.
• 10157785Nov 21, 2012Fuel system. Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to…
• 10156187Nov 21, 2012Equipment, Fuel system. Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to…
• 10051379Nov 21, 2012Fuel system. Volkswagen: when not driven for long periods of time, would have engine crank, but no start. Sometimes engine may run rought and/or mil on. Models 2009-2013 tiguan, eos, cc, gti, beetle, jetta.
• 10237886Nov 18, 2012Equipment. During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
• 10239410Nov 16, 2012Visibility (wipers, defrost, mirrors), Body and structure. It is acceptable to have a few water droplets enter the vehicle under certain circumstances. As described in the Owner?s Manual, this vehicle is not to be subjected to high pressure washes, neither brushless automatic nor handheld. Under these situations the seals cannot withstand the amount of pressure generated (up to 3500 PSI). Also it may be likely in a heavy rain for there to be an occasional seepage. This…
• 10157763Nov 16, 2012Body and structure. Tech Tips (Acceptable Conditions Concerning Water Leaks): This document informs of the certain circumstances to have a few water droplets enter the vehicle.
• 10157756Nov 16, 2012Engine. Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
• 10156164Nov 16, 2012Equipment, Body and structure. Tech Tips (Acceptable Conditions Concerning Water Leaks): This document informs of the certain circumstances to have a few water droplets enter the vehicle.
• 10156157Nov 16, 2012Equipment. Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
• 10070789Nov 16, 2012Engine, Body and structure. Summary to be provided on a future date.
• 10236517Nov 13, 2012Equipment. Volkswagen Warranty Helpline 2012 Holiday Hours of operation
• 10157804Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10156232Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10236504Nov 12, 2012Equipment. ElsaWeb Newsletter
• 10157751Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10156150Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10253203Nov 2, 2012Visibility (wipers, defrost, mirrors), Other or unknown. Wiper Blade Inspection for Proper Warranty Coding
• 10252935Nov 2, 2012Electrical system. Equipped With KESSY ? Key Adaptation Tip
• 10241259Nov 2, 2012Equipment. PDI - Vehicle Inspection, Protection Removal and Detailing
• 10239580Nov 2, 2012Visibility (wipers, defrost, mirrors). Wiper Blade Inspection for Proper Warranty Coding
• 10157792Nov 2, 2012Visibility (wipers, defrost, mirrors). Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10157783Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10157772Nov 2, 2012Equipment. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
• 10156194Nov 2, 2012Visibility (wipers, defrost, mirrors), Equipment. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10156185Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10156173Nov 2, 2012Equipment. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
• 10157651Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10156071Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10157629Oct 26, 2012Electrical system, Equipment. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of…
• 10156048Oct 26, 2012Electrical system. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of…
• 10157655Oct 25, 2012Body and structure, Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10156059Oct 25, 2012Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10157656Oct 24, 2012Body and structure, Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10156060Oct 24, 2012Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10237759Oct 19, 2012Equipment, Electrical system. All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.
• 10157635Oct 19, 2012Equipment, Steering. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop…
• 10156052Oct 19, 2012Steering, Electrical system. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop…
• 10157734Oct 17, 2012Electrical system, Engine. Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues:
• 10156128Oct 17, 2012Electrical system, Equipment, Engine. Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues:
• 10157665Oct 8, 2012Electrical system, Equipment. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
• 10156066Oct 8, 2012Equipment, Electrical system. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
• 10157736Oct 1, 2012Electrical system. Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars.
• 10157732Oct 1, 2012Electrical system. Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
• 10157700Oct 1, 2012Equipment. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a…

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