2012 Volkswagen EOS Technical Service Bulletins

976 technical service bulletins (TSBs) are on record for the 2012 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10238019May 22, 2013Brakes. Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
• 10243067May 20, 2013Equipment. VW Elsa Newsletter
• 10242405May 20, 2013Other or unknown. VW Elsa Newsletter
• 10252226May 17, 2013Equipment. Replacement Radio/Navigation Unit has no Sound
• 10241350May 16, 2013Brakes, Fuel system. High Pressure Fuel Pump Diagnosis
• 10052337May 16, 2013Fuel system. Volkswagen: some vehicles may run rough, experience engine crank, or no start. Also included model beetle convertible model years 2008-2013
• 10240677May 15, 2013Engine cooling. Install Misfueling Guard
• 10243066May 13, 2013Equipment. VW Elsa Newsletter
• 10242404May 13, 2013Other or unknown. VW Elsa Newsletter
• 10238961May 10, 2013Equipment, Fuel system. Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing.
• 10238594May 10, 2013Electrical system. When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should…
• 10241286May 9, 2013Engine cooling. Engine, Misfire Diagnostic Aid
• 10240868May 9, 2013Equipment. Please contact VW Helpline before attempting repair
• 10152548May 9, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10144728May 9, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10052336May 9, 2013Engine. Volkswagen: some vehicles may experience a misfire and/or reduced engine performance.
• 10243065May 6, 2013Equipment. VW Elsa Newsletter
• 10242403May 6, 2013Other or unknown. VW Elsa Newsletter
• 10239213May 6, 2013Equipment. RNS 315 Retrofit
• 10238607May 3, 2013Transmission and drivetrain. If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced. If concern is found after the vehicle is sold, replace the complete CV joint.
• 10052354May 3, 2013Steering. Volkswagen: steering rack. After replacing the steering rack the fault code 01309 008 is set in abs/esp module. Also included model gti my 2013, model tiguan my 2005-2007, model rabbit my 2005/2011-2013, model eos my 2005/2013, model cc my 2005-2008
• 10243051Apr 29, 2013Equipment. VW Elsa Newsletter
• 10242389Apr 29, 2013Equipment. VW Elsa Newsletter
• 10152545Apr 29, 2013Engine cooling, Body and structure, Electrical system. On-car analysis list of Customer Complaints: Transmission
• 10252904Apr 26, 2013Equipment. Equipped With RNS-510 Radio?Unit Start-Up and Boot-Up Operation
• 10238949Apr 26, 2013Engine cooling. After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
• 10237728Apr 26, 2013Equipment. The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.
• 10071163Apr 26, 2013Equipment. Summary to be provided on a future date.
• 10052729Apr 26, 2013Equipment. Volkswagen: when memory usage is high, navigation unit is slow to respond, and multiple features are being used or boot up time after vehicle has started up and symptoms includes locks up, no response or freezes. Models 2012-2013 cc, eos, passat, tiguan. *pe updated 09/12/2013
• 10152546Apr 24, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10239780Apr 19, 2013Body and structure, Other or unknown, Latches, locks and linkages. If, during diagnosis of the convertible top, the adjuster arm for the front lock is found damaged, order part number 1Q0898499 or latest supersession. This one part number will include both sides in the package. Adjuster arm location is shown below with painted roof pillar panel removed.
• 10238018Apr 19, 2013Brakes. Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
• 10070790Apr 19, 2013Body and structure. Summary to be provided on a future date.
• 10243049Apr 15, 2013Equipment. VW Elsa Newsletter
• 10242387Apr 15, 2013Engine cooling, Brakes, Seats. VW Elsa Newsletter
• 10241349Apr 15, 2013Fuel system, Brakes. High Pressure Fuel Pump Diagnosis
• 10051639Apr 15, 2013Fuel system. Volkswagen: high pressure fuel pump diagnosis. Engine crank, no start after long periods without driving. Engine may run rough, and or mil-on with dtc p0087-low fuel pressure stored in ecm fault memory. Also included model eos year 2013, model git year 2013, model beetle covertible year 2009-2013. *js updated 7/10/13.
• 10212721Apr 13, 2013Equipment. Bluetooth Compatibility.
• 10252907Apr 12, 2013Equipment. Radio Navigation Unit Security Label
• 10237731Apr 12, 2013Equipment. When replacing a radio navigation unit, inspect the security labels on both the new and replacement units for damage. If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.
• 10253178Apr 11, 2013Equipment, Electrical system, Other or unknown. After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
• 10239555Apr 11, 2013Equipment. RNS 315 Hardware Failure
• 10238960Apr 8, 2013Other or unknown, Fuel system, Engine cooling. To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
• 10238959Apr 8, 2013Other or unknown, Fuel system, Engine cooling. To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
• 10252906Apr 5, 2013Equipment. RNS 510 ? Radio Preset Display
• 10237730Apr 5, 2013Equipment. Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations. The presets shown on the display will not change when switching between bands.
• 10144704Apr 2, 2013Transmission and drivetrain. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10243047Apr 1, 2013Equipment. VW Elsa Newsletter
• 10242385Apr 1, 2013Equipment, Electrical system. VW Elsa Newsletter
• 10238017Apr 1, 2013Brakes. Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.

← All problems reported for the 2012 Volkswagen EOS