2012 Volkswagen EOS Technical Service Bulletins

976 technical service bulletins (TSBs) are on record for the 2012 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10125755Jul 26, 2013Engine cooling. Tech Tips (Oil Leak From Oil Drain Plug Area After Oil Change and/or Drain Plug Replacement): This document informs an oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.
• 10239781Jul 19, 2013Other or unknown, Latches, locks and linkages, Body and structure. Some 2012 EOS convertible tops may not function properly during opening or closing. The trunk lock operation may not complete, which can cause trunk to be inoperative and/or parcel shelf flaps to remain open when top opening cycle has completed. This may affect the G562, G563, or G564 sensors when running the test plan or looking at MVB 2. The guide bushing at the back of the lock mechanism (location circled in…
• 10237995Jul 19, 2013Transmission and drivetrain. This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
• 10125746Jul 19, 2013Visibility (wipers, defrost, mirrors), Latches, locks and linkages. Tech Tips (Convertible Top Operation Stops, Trunk Does Not Lock Properly, and/or Right Flap Does Not Close): Some 2012 EOS convertible tops may not function properly during opening or closing. The trunk lock operation may not complete, which can cause trunk to be inoperative and/or parcel shelf flaps to remain open when top opening cycle has completed. This document informs how to gain access to the damaged parts…
• 10070791Jul 19, 2013Latches, locks and linkages. Summary to be provided on a future date.
• 10125725Jul 18, 2013Engine cooling. Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
• 10053936Jul 18, 2013Engine. Volkswagen: activated charcoal filter system, solenoid valve and performing gff function test a vacuum check on canister purge valve n80 are essential to diagnose proper operation. Model 2009-14 all but routan.
• 10241703Jul 17, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10125766Jul 17, 2013Equipment. EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10239434Jul 16, 2013Body and structure. Damage on External Chrome or Aluminum Surfaces
• 10144731Jul 16, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10125719Jul 16, 2013Body and structure. Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
• 10243054Jul 15, 2013Equipment. VW Elsa Newsletter
• 10242392Jul 15, 2013Equipment, Fuel system. VW Elsa Newsletter
• 10144732Jul 15, 2013Transmission and drivetrain. On-car analysis list of Customer Complaint: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10252909Jul 12, 2013Equipment. Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
• 10237733Jul 12, 2013Electrical system. If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow…
• 10125743Jul 12, 2013Equipment. Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern.
• 10239262Jul 10, 2013Equipment, Engine. In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
• 10238611Jul 5, 2013Electrical system. If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.
• 10125749Jul 5, 2013Tires. Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.
• 10144733Jul 3, 2013Transmission and drivetrain. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10241333Jul 1, 2013Engine cooling. Oil Consumption Measurement
• 10125726Jul 1, 2013Engine cooling. Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change…
• 10240678Jun 28, 2013Fuel system. Install Misfueling Guard
• 10125837Jun 28, 2013Engine cooling. Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
• 10242398Jun 24, 2013Fuel system, Equipment, Electrical system, Suspension. VW Elsa Newsletter
• 10125832Jun 21, 2013Transmission and drivetrain. Tech Tips (Measure Value Block Request): If a request has been made for several MVBs from a DSG transmission, the test plan "Read measured values for obligation to report" can be selected. This function will retrieve all of the MVBs from the transmission which can be attached to a VTA ticket. This selection is available under Guided Functions or GFF when using VAS-PC, an example is shown below.
• 10239411Jun 18, 2013Engine cooling. Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
• 10238566Jun 18, 2013Brakes. If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
• 10125822Jun 14, 2013Fuel system. Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the…
• 10052670Jun 14, 2013Fuel system. Volkswagen: on some vehicles, low fuel stored in ecm pressure, engine would crank but not start long periods without driving, may run rough and/or mil on. All models 2008-2013.
• 10241702Jun 13, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10240866Jun 13, 2013Equipment. Please contact VW Helpline before attempting repair
• 10144740Jun 13, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10125851Jun 13, 2013Equipment. EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10125821Jun 13, 2013Electrical system, Engine cooling. Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
• 10052654Jun 13, 2013Engine, Electrical system. Volkswagen: due to accessory drive belt being damaged or missing, the charging system is inoperative or malfunction, and noise is coming from engine compartment. Model 2012-2014 all vehicles except routan, touareg hybrid, jetta hybrid.
• 10243058Jun 10, 2013Equipment. VW Elsa Newsletter
• 10242396Jun 10, 2013Body and structure, Electrical system, Equipment, Visibility (wipers, defrost…. VW Elsa Newsletter
• 10237994Jun 10, 2013Transmission and drivetrain. Automatic Transmission Fluid Requirements
• 10125819Jun 10, 2013Transmission and drivetrain. Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
• 10253205Jun 7, 2013Other or unknown, Visibility (wipers, defrost, mirrors). Wiper Blade Inspection for Proper Warranty Coding
• 10239582Jun 7, 2013Visibility (wipers, defrost, mirrors). Wiper Blade Inspection for Proper Warranty Coding
• 10125813Jun 7, 2013Visibility (wipers, defrost, mirrors). Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
• 10240650Jun 5, 2013Equipment. We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
• 10253179May 30, 2013Electrical system, Other or unknown, Equipment. RNS 315 Hardware Failure
• 10239556May 30, 2013Equipment. RNS 315 Hardware Failure
• 10242406May 28, 2013Other or unknown. VW Elsa Newsletter
• 10238577May 24, 2013Electrical system, Engine cooling. When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.

← All problems reported for the 2012 Volkswagen EOS