2013 Volkswagen EOS Technical Service Bulletins

983 technical service bulletins (TSBs) are on record for the 2013 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10157665Oct 8, 2012Equipment, Electrical system. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
• 10156066Oct 8, 2012Equipment, Electrical system. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
• 10157631Oct 5, 2012Electrical system, Equipment. Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): If radio is inoperative after performing UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or…
• 10157626Oct 5, 2012Equipment. UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software…
• 10156056Oct 5, 2012Electrical system, Equipment. UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software…
• 10156037Oct 5, 2012Equipment, Electrical system. Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): If radio is inoperative after performing UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or…
• 10073870Oct 5, 2012Electrical system. Summary to be provided on a future date.
• 10072002Oct 5, 2012Electrical system. Summary to be provided on a future date.
• 10157625Oct 2, 2012Equipment. UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software…
• 10156042Oct 2, 2012Equipment, Electrical system. UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software…
• 10072001Oct 2, 2012Electrical system. Summary to be provided on a future date.
• 10157700Oct 1, 2012Equipment. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a…
• 10156116Oct 1, 2012Equipment. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a…
• 10073697Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10067561Sep 1, 2012Electrical system, Equipment. Summary to be provided on a future date.
• 10252213Aug 31, 2012Electrical system. Service Interval Settings after Instrument Cluster Replacement
• 10237709Aug 31, 2012Electrical system. After instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
• 10125745Aug 31, 2012Electrical system. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): After instrument cluster replacement, service interval maximum values may need to be manually set. This document informs how to set the values manually.
• 10238946Jul 27, 2012Engine cooling. An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.
• 10253204May 6, 2012Other or unknown, Visibility (wipers, defrost, mirrors). Customer States Windshield Wipers Streak or Smear
• 10252901Mar 2, 2012Equipment. cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence
• 10237725Mar 2, 2012Lane departure. It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding. In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.
• 10125623Feb 24, 2012Equipment. Tech Tips (Kessy System ? Loss of 15 Power): This document informs of the procedure to perform if terminal 15 (key in run) power is lost before, during, or after any Immobilizer adaptation.
• 10121151Jan 20, 2012Latches, locks and linkages. Tech Tips for Convertible Top Operation Stops, Trunk Does Not Lock Properly and/or Right Flap does not close
• 10237724Oct 14, 2011Equipment. For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
• 10237722Oct 7, 2011Brakes, Electrical system. Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
• 10252224Jul 7, 2011Electrical system. RNS 315 Navigation ? Bluetooth Module Location
• 10252223May 6, 2011Equipment. Sirius Traffic Information
• 10237719May 6, 2011Equipment. The RNS 315 navigation unit does not contain the Sirius Traffic functionality. Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.
• 10237717Mar 25, 2011Fuel system. When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
• 10253213Feb 14, 2011Exterior lighting, Other or unknown. Exterior Lights, Moisture Accumulation
• 10239590Feb 14, 2011Exterior lighting. Exterior Lights, Moisture Accumulation
• 10238964Feb 6, 2009Steering, Air bags, Electrical system, Brakes. If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

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