2013 Volkswagen EOS Problems
Compared with other Volkswagen EOS years
Fewer complaints than typical for this model
0/100 0.2× a typical year · 50 = typical
- Complaint rate is 0.2× that of a typical Volkswagen EOS year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- None of its 26 complaints were filed by the end of 2015.
- Most reported part: Air bags (19 complaints, median 45,408 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 26filed with NHTSA
- Median mileage
- 29,750miles, 10 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 25 mpgcombined, 2.0L 4-cyl FWD · 22 city / 30 hwy
Sources: NHTSA records for the 2013 Volkswagen EOS (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 26 consumer complaints for the 2013 Volkswagen EOS. The part named most often is air bags, with 19 complaints (73% of the total), followed by electrical system (4) and engine (3). 10 of the complaints include a mileage, and 70% of those were filed for vehicles with under 50,000 miles; the median is 29,750 miles. Of all complaints, 1 a fire, 1 an injury, according to the filers. NHTSA lists 4 recall campaigns and 983 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 68 technical service bulletins filed under the same part. Electrical system complaints overlap with 193 technical service bulletins filed under the same part. Compared with the other 5 Volkswagen EOS model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags19 73%
- Electrical system4 15%
- Engine3 12%
- Other or unknown2 7.7%
- Steering1 3.9%
- Suspension1 3.9%
Example complaints
Air bags: “Takata recall on 10/19/18 I took my car to the dealership so that they could install the new airbag inflator kit due to the recall. A few days later I noticed my horn was not working. I returned to the dealership on 11/9/18 only to be told I need to replace the entire airbag because the brackets connecting to the airbag are not sending a good signal to the horn. …”
NHTSA complaint #11150404, filed 2018-11, 45,408 milesElectrical system: “In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.”
NHTSA complaint #11378310, filed 2020-12, 22,000 milesEngine: “While driving at 50 miles per hour, vehicle shifted itself to neutral... Slowly changed lanes to emergency lane and came to a hault. Placed car on park tested reverse and it worked...place on drive and car drove on... A vw mechanic tels me it could be a transmision multiswitch problem; do you have history or record of such scary problem with EOS???”
NHTSA complaint #11139495, filed 2018-10, 30,000 milesOther or unknown: “The sunroof started falling apart when my car was a proximity 45000 miles, and I reported, and call to vw customers service ror several times fix the problem, and they deny to do this. Finally. I had to do onot my own, but what I learned trough one of my friends, is that exist a recall for that. I will appreciate if you confirm this for me - the second issue is the rear camera didn't work properly when my car was 40000 miles. …”
NHTSA complaint #11307561, filed 2020-02Mileage when problems were reported
70% of the 10 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,000 and 50,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2013 Volkswagen EOS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Eos FWD | 2.0L 4-cyl | 6-speed automatic | 22 | 30 | 25 | $3,300 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 18V329000May 16, 2018Unknown or otherCovers: Volkswagen EOS 2012–2016, Golf 2011–2016, CC 2012–2016 +5 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles…
- 18V148000Mar 6, 2018Air bags › Frontal › Driver side › Inflator moduleCovers: Volkswagen EOS 2010–2014, Passat 2007–2010, 2012–2014, CC 2009–2014 +2 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal…
- 16V078000Feb 10, 2016Air bags › Frontal › Driver side › Inflator moduleCovers: Volkswagen EOS 2012–2014, Passat 2007–2010, 2012–2014, CC 2009–2014 +5 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet…
- 15V483000Aug 4, 2015Air bags › FrontalCovers: Volkswagen EOS 2010–2013, CC 2010–2014, Passat 2010, 2012–2014 +4 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may…
Recall details for the 2013 Volkswagen EOS → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 983 on record; the latest 10 are shown.
- 11038146Sep 17, 2026Engine. Suggested fuel additive
- 11038143Sep 9, 2026Other or unknown. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Other or unknown. Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Other or unknown. Differences between a leak and seepage
- 11035772Jul 15, 2026Electrical system. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019…
- 11035762Jul 9, 2026Engine. Oil Consumption Measurement and Electronic Oil Consumption Measurement
- 11034614Jun 18, 2026Engine. Instruction, how to lubicate engine before initial start.
- 11034613Jun 18, 2026Engine. Lubricating engine components before reassembly.
- 11034621Jun 11, 2026Air bags. Inquiries
- 11034617Jun 4, 2026Engine. Volkswagen Engine Oil Standards
Other model years of the Volkswagen EOS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2014 | 40 | 17,000 | 3 | — | 25 | 61 · Typical | Falling |
| 2013 | 26 | 29,750 | 4 | — | 25 | 0 · Fewer | Falling |
| 2012 | 94 | 57,000 | 4 | — | 25 | 49 · Typical | Falling |
| 2011 | 18 | 50,500 | 2 | — | 25 | — | Stable |
| 2010 | 69 | 63,000 | 2 | — | 25 | 28 · Fewer | Falling |
| 2009 | 84 | 70,000 | 2 | — | 25 | 70 · More | Falling |
| 2008 | 47 | 16,000 | 0 | — | 24 | 51 · Typical | Falling |
| 2007 | 40 | 60,000 | 0 | — | 23 | Not compared (before 2008) | Falling |
All Volkswagen EOS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2013 Volkswagen EOS have?
NHTSA recorded 26 consumer complaints for the 2013 Volkswagen EOS as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2013 Volkswagen EOS is reported most often?
Air bags is named most often, in 19 complaints (73% of the total), followed by electrical system with 4.
Has the 2013 Volkswagen EOS been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2013 Volkswagen EOS get?
The EPA rates the 2013 Volkswagen EOS (Eos, 2.0L 4-cyl) at 25 mpg combined, 22 city and 30 highway, with an estimated annual fuel cost of $3,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2013 Volkswagen EOS reported?
Among the 10 complaints that include a mileage, the median is 29,750 miles and the middle half falls between 22,000 and 50,000 miles; 70% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.