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Electrical systemPart report

2013 Volkswagen EOS Electrical system Problems

Complaints
4about this part
Share
15%of 26 total for the year
Median mileage
70,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the electrical system of the 2013 Volkswagen EOS, 15% of the 26 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.”

NHTSA complaint #11378310, filed 2020-12, 22,000 miles

“I took the car in as part of the takata inflator recall. Everything in the car was working when I dropped off the car. Now the dealership wants $700 plus to repair the horn, ignition lock, controls on the steering wheel that control the volume and menu buttons on the display panel. These items were working when I dropped off the car. Vwoa has stated due to the age of the car and the mileage, these items are not covered under warranty. They were working when I brought the car to the dealership, momentum Volkswagen of clear lake. …”

NHTSA complaint #11141092, filed 2018-10, 90,000 miles

“The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the clockspring needed to be replaced again. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty or recall. No further assistance was provided. The failure mileage was 108,000.”

NHTSA complaint #11521753, filed 2023-05, 108,000 miles

“The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat. There was a hole on the front passenger side seat and during the incident, it burned through the passenger's undergarments and jeans causing his burn injuries. Medical treatment was not provided due to the injured passenger not being able to sit and was being treated at home. During the incident, a burning odor was present inside the vehicle. …”

NHTSA complaint #11422905, filed 2021-06, 50,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2014512%
2013415%
201266%
2011211%
201057%
20091518%
2008715%
200738%

Other parts of the 2013 Volkswagen EOS

Air bags
19 complaintsEngine
3 complaintsOther or unknown
2 complaintsSteering
1 complaintsSuspension
1 complaintsTransmission and drivetrain
1 complaints

← All problems reported for the 2013 Volkswagen EOS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology