2012 Volkswagen EOS Electrical system Problems

“As I was backing out of a parking spot on 12/29/17, not quite 3 months after I bought the car, the clock spring failed, which meant no airbags. Since I knew this was previously an issue, I contacted vw directly since the recall was not coming up at the dealership. They told me that the part had been previously fixed in 2016 under the recall, and even though the part failed again in less than 2 years, it wasn't covered under warranty.”

“The vw safety recall 15v483 - safety recall 69l2 on the clock spring- vw did their fix when I took it in 2016, however the steering wheel clock spring went bad (loss of steering control when backing up- also controls steering wheel controls such as cruise control) still- when I contacted vw service they ran my VIN and stated the problem was taken care of under the 2016 recall and it would only be fixed for cost. - obviously it did not take care of it. …”

“I took my 2012 vw EOS to them for a clock spring failure which is under a recall. They told me that it did not fall under the recall because they put a dust cover over the clock spring in 2015. I told the that there is no way the mechanic who did the work could guarantee that no debris got into the clock spring during the 3 years prior to the dust cover being installed. I also told them that the feds opened another investigation in oct 2017 for vw not doing enough to fix the problem with the poorly designed part in 2015. …”

“I bought the vehicle on 02/15/2013 it only have 10,000 miles on it. Then as soon as it hit 68,500 miles and went out of warranty. I had just had it serviced for the last time under warranty on 6/21/2019 at 67,996 miles. The timing chain snapped and bent all the valves. I had to rebuild the engine. Which coasted a fortune. I saw that their were a bunch of class action suites going on against Volkswagen for similar issue but was dealing with a family crisis that ended poorly and went into a state of depression from the death of multiple family members back to back so I never followed up on it. …”

“In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . …”