Skip to content
Air bagsPart report

2012 Volkswagen EOS Air bags Problems

Complaints
64about this part
Share
68%of 94 total for the year
Median mileage
50,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 64 complaints about the air bags of the 2012 Volkswagen EOS, 68% of the 94 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Received airbag recall notice from vw. Called local dealer was referred to vw america. Vw is doing nothing for customers as NHTSA has not issued a do not drive order. How many deaths will it take to force vw into doing what is right for consumers or for NHTSA to issue a do not drive order?. If my wife drives her car, and is injured, I will be holding vw and the NHTSA responsible.”

NHTSA complaint #10863494, filed 2016-05, 18,500 miles

“Takata recall. I contacted vw today and they have refused to remove my vehicle from service and provide a rental or loaner vehicle until my car is repaired and safe to drive. Honda has provided loaner vehicles. What makes vw any different. As our primary mode of transport, this vw should be required to be removed from service by the us government. This car is a potential death trap to my family!!”

NHTSA complaint #10860205, filed 2016-04, 24,320 miles

“As I was backing out of a parking spot on 12/29/17, not quite 3 months after I bought the car, the clock spring failed, which meant no airbags. Since I knew this was previously an issue, I contacted vw directly since the recall was not coming up at the dealership. They told me that the part had been previously fixed in 2016 under the recall, and even though the part failed again in less than 2 years, it wasn't covered under warranty.”

NHTSA complaint #11153449, filed 2018-11, 69,000 miles

“The vw safety recall 15v483 - safety recall 69l2 on the clock spring- vw did their fix when I took it in 2016, however the steering wheel clock spring went bad (loss of steering control when backing up- also controls steering wheel controls such as cruise control) still- when I contacted vw service they ran my VIN and stated the problem was taken care of under the 2016 recall and it would only be fixed for cost. - obviously it did not take care of it. …”

NHTSA complaint #11074642, filed 2018-02, 60,000 miles

“Takata recall dealer has no replacement parts and cannot tell me when they will be available. Vw will not provide a loaner so I either do not drive or rent a car myself for who knows how long! My wife is disabled and cannot use the rear seat.”

NHTSA complaint #10968617, filed 2017-03, 36,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20143176%
20131973%
20126468%
20111056%
20102435%
200945%
200812%
20071333%

Other parts of the 2012 Volkswagen EOS

Engine
13 complaintsElectrical system
6 complaintsOther or unknown
6 complaintsFuel system
5 complaintsSteering
5 complaintsTransmission and drivetrain
5 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsSeats
2 complaintsSuspension
2 complaintsExterior lighting
1 complaintsSeat belts
1 complaintsBody and structure
1 complaints

← All problems reported for the 2012 Volkswagen EOS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology