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Air bagsPart report

2014 Volkswagen EOS Air bags Problems

Complaints
31about this part
Share
76%of 41 total for the year
Median mileage
16,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 31 complaints about the air bags of the 2014 Volkswagen EOS, 76% of the 41 complaints for this model year. Where a mileage was given, the median is 16,000 miles. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Takata recall. I am concerned about injury in the event the airbag deploys and that takata has not provided a remedy to my dealer southern Volkswagen in chesapeake, virginia.”

NHTSA complaint #10895389, filed 2016-08, 20,050 miles

“Takata recall my 2014 vw EOS has had 2 major leaks that resulted in water standing in the car. I have had to use a green machine to vacuum out the water twice. The humidly was so high and the temperature in the summer resulted in 100% humidity in the car. The dealer finally got the leaks fixed and vw replaced the carpets. I am still worried about the air bags and vw will do nothing, the lady told me government (NHTSA) has not given a time line for repairs and their hands are tied. My car sets in the back yard I am reluctant to drive it. …”

NHTSA complaint #10924214, filed 2016-11, 1,600 miles

“The Clockspring is a recalled item… Took the car in for repair in early February. They (Little Rock Volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. I called VW corporate and filed a complaint, they said the back order problem is between the dealer and the part manufacturer… On a recalled item? This is unacceptable. The airbag light is on but they tell me my daughter is safe. …”

NHTSA complaint #11461699, filed 2022-04

“The clockspring on the car went out. This mean all steering wheel controls don’t work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could be 6 months to a year before the part is available. Dealership says VW won’t allow them to do loaners, VW says it’s up to the dealership. I’m the meantime, my 24 year old is driving around with no air bags.”

NHTSA complaint #11475803, filed 2022-07

“The clockspring in my 2014 VW Eos failed on January 17, 2022. It was brought into the Alexandria, VA VW dealer who confirmed the problem and that the clockspring was under extended warranty due to known problems on January 19, 2022. However, the part was unavailable and no ETA was available, so I brought the car back home. As of April 19, 2022, Volkswagen continues to have no ETA for this part despite ongoing communication on my part. The vehicle has no working driver's side airbag or horn, which is a safety risk. …”

NHTSA complaint #11461339, filed 2022-04

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20143176%
20131973%
20126468%
20111056%
20102435%
200945%
200812%
20071333%

Other parts of the 2014 Volkswagen EOS

Electrical system
5 complaintsOther or unknown
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsForward collision avoidance
2 complaintsTransmission and drivetrain
2 complaintsSeat belts
1 complaintsSteering
1 complaintsVehicle speed control
1 complaints

← All problems reported for the 2014 Volkswagen EOS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology