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Air bagsPart report

2010 Volkswagen EOS Air bags Problems

Complaints
24about this part
Share
35%of 69 total for the year
Median mileage
55,600miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 24 complaints about the air bags of the 2010 Volkswagen EOS, 35% of the 69 complaints for this model year. Where a mileage was given, the median is 55,600 miles. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have replaced my clock spring twice in 3 years, at the same dealership, southeast vw in santa ana, ca. My steering wheel will make a noise and all controls will stop working and airbag light will turn on. I brought my car in for the airbag recall and they are now stating the clock spring is broken and are wanting to charge me $541.”

NHTSA complaint #11065871, filed 2018-01, 109,000 miles

“Last week, while turning into our driveway, the steering wheel made a sound like rubber grinding. Immediately, an error message appeared indicating an airbag failure. The following day, while driving on a 4-lane highway, another vehicle began a lane change while I was in its blind spot. I applied the brakes, and attempted to sound the horn to alert the other motorist to avoid collision, however the car's horn failed. The accident was avoided, but the experience was unnerving. …”

NHTSA complaint #11138782, filed 2018-10, 56,200 miles

“Takata recall: my call was recalled in february of 2016 for replacement of the air bag inflator. After numerous call to request the new part & after checking in person at the norm reeves Volkswagen dealership (irvine, ca) in november of 2016, they still cannot remedy the situation. The dealership claims that it only receives a few parts each week! They just today (4-3-17) put me on a list and will supposedly call when the part comes in for my make & model. For a life threatening recall situation, this is completely unacceptable!! Why didn't they put me on the list when I called the prior time? …”

NHTSA complaint #10970165, filed 2017-04, 7,000 miles

“Takata recall - I received notice 6 months ago that my airbag has been placed on the recall list and a replacement is still unavailable. 6 months should be more than adequate time to get the replacement. Why is this taking so long? I logged onto this website because this is where the documents I received directs me to go if I still cannot obtain satisfaction you may file a complaint... .”

NHTSA complaint #10907158, filed 2016-09

“Takata recall. I called my vw dealer to ask about when the recall replacement airbag would be ready. They said it wouldn't be ready for a few months yet. This seems like an unreasonable amount of time for a recall announced in february which could result in serious injury or death .”

NHTSA complaint #10895887, filed 2016-08

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20143176%
20131973%
20126468%
20111056%
20102435%
200945%
200812%
20071333%

Other parts of the 2010 Volkswagen EOS

Transmission and drivetrain
22 complaints
Engine
9 complaints
Brakes
7 complaints
Electrical system
5 complaints
Other or unknown
4 complaints
Fuel system
3 complaints
Steering
3 complaints
Exterior lighting
2 complaints
Electronic stability control
1 complaints
Engine cooling
1 complaints
Body and structure
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2010 Volkswagen EOS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology