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EnginePart report

2012 Volkswagen EOS Engine Problems

Complaints
13about this part
Share
14%of 94 total for the year
Median mileage
67,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the engine of the 2012 Volkswagen EOS, 14% of the 94 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I bought a used 2012 EOS in september of 2015. Since owning the car, I have had to replace all 4 ignition coils twice, in less than a year of owning this car. The first time happened 3 weeks after I bought the car. The vehicle is in motion, then fails to accelerate. It does not transition from the lower gears to the higher gears smoothly and I am constantly in fear of getting stranded.”

NHTSA complaint #10898721, filed 2016-08, 60,000 miles

“I have a 2012 vw EOS with 75,000 miles, maintained regularly. Last month the timing chain tensioner failed and fell into the engine while it was moving, destroying the remainder of the engine (lost compression on 3 of 4 cylinders, engine replacement was $6,980 with my private mechanic-no used engines are available nationwide so I had to purchase new). There are many complaints about this happening to others on the internet. I contacted vw customer service, who said it was not recalled. …”

NHTSA complaint #11032235, filed 2017-10, 75,000 miles

“My 2012 vw EOS had a tensioner chain jump 5 teeth with no warning. And now that is supposed to cost my over 4,000$ to repair according to the dealership I had it towed to from my house. I tried to start it and it just wouldn't start. I took it to the dealership, they sold me a new battery, charged me a couple hundred dollars to tell me that this faulty part is what caused it. The car only had about 80k miles on it with very regular servicing and I believe there is a systemic issue going on here. Please assist.”

NHTSA complaint #10940228, filed 2017-01, 80,000 miles

“I bought the vehicle on 02/15/2013 it only have 10,000 miles on it. Then as soon as it hit 68,500 miles and went out of warranty. I had just had it serviced for the last time under warranty on 6/21/2019 at 67,996 miles. The timing chain snapped and bent all the valves. I had to rebuild the engine. Which coasted a fortune. I saw that their were a bunch of class action suites going on against Volkswagen for similar issue but was dealing with a family crisis that ended poorly and went into a state of depression from the death of multiple family members back to back so I never followed up on it. …”

NHTSA complaint #11277311, filed 2019-10, 68,000 miles

“The 2.0t tsi engine was made with a faulty timing chain tensioner which will fail and cause the timing chain to break causing immediate catastrophic engine damage putting the driver and occupants in danger because of loss of power and difficulty steering. Fortunately for us, the timing chain tensioner failed while the car was started and parked in our garage.”

NHTSA complaint #10966328, filed 2017-03, 59,000 miles

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2013312%
20121314%
201116%
2010913%
20091315%
2008511%
200738%

Other parts of the 2012 Volkswagen EOS

Air bags
64 complaints
Electrical system
6 complaints
Other or unknown
6 complaints
Fuel system
5 complaints
Steering
5 complaints
Transmission and drivetrain
5 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints
Suspension
2 complaints
Exterior lighting
1 complaints
Seat belts
1 complaints
Body and structure
1 complaints

← All problems reported for the 2012 Volkswagen EOS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology