2011 Volkswagen EOS Problems
- Complaints
- 18filed with NHTSA
- Median mileage
- 50,500miles, 6 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 25 mpgcombined, 2.0L 4-cyl FWD · 21 city / 31 hwy
Sources: NHTSA records for the 2011 Volkswagen EOS (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 18 consumer complaints for the 2011 Volkswagen EOS. The part named most often is air bags, with 10 complaints (56% of the total), followed by brakes (2) and electrical system (2). 6 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 50,500 miles. Of all complaints, 2 involved a crash, 1 an injury, according to the filers. NHTSA lists 2 recall campaigns and 851 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 55 technical service bulletins filed under the same part. Brakes complaints overlap with 20 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags10 56%
- Brakes2 11%
- Electrical system2 11%
- Other or unknown2 11%
- Engine1 5.6%
- Body and structure1 5.6%
Example complaints
Air bags: “I received a letter in april 2016 regarding a takata sdi driver frontal airbag recall.. To date no one is able to tell me whether the car has been recalled and is in need of repairs. I have checked the website periodically but find it unhelpful and confusing. What s going on with the recall??”
NHTSA complaint #10991037, filed 2017-05Brakes: “My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on July 14, 2010 which was 33 days after the June 11, 2010 cut off date.”
NHTSA complaint #11445178, filed 2021-12Electrical system: “My wife was sitting in her vehicle at work when a dump truck was backing up towards her vehicle. She tried to alert the truck driver using the horn. The horn did not make a sound. The key was not in the ignition. After contacting vw dealer about the horn I was told that the key has to be in the ignition to power the horn. I find this to be a safety issue. I also asked if the air bag would function under the same condition and I was told probably not. I could think of a scenario where this could also be a safety issue. …”
NHTSA complaint #10598867, filed 2014-06, 56,000 milesOther or unknown: “The clock spring in my car has failed requiring complete replacement. This complete failure comes a short 9 months after the initial 'repair' done following a vw recall on the part- they simply placed a cover over the original clock spring. They tell me that they will not cover the replacement of the part, because I had the initial safety check done at the time of the initial recall and the part was deemed functional at that point- even though they were aware it would most likely eventually fail.”
NHTSA complaint #11052812, filed 2017-12Mileage when problems were reported
50% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 28,000 and 76,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2011 Volkswagen EOS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Eos FWD | 2.0L 4-cyl | 6-speed manual | 21 | 31 | 25 | $3,300 |
| Eos FWD | 2.0L 4-cyl | 6-speed automatic | 22 | 30 | 25 | $3,300 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 18V148000Mar 6, 2018Air bags › Frontal › Driver side › Inflator moduleCovers: Volkswagen EOS 2010–2014, Passat 2007–2010, 2012–2014, CC 2009–2014 +2 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal…
- 15V483000Aug 4, 2015Air bags › FrontalCovers: Volkswagen EOS 2010–2013, CC 2010–2014, Passat 2010, 2012–2014 +4 more
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may…
Recall details for the 2011 Volkswagen EOS → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 851 on record; the latest 10 are shown.
- 11038146Sep 17, 2026Engine. Suggested fuel additive
- 11038143Sep 9, 2026Other or unknown. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Other or unknown. Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Other or unknown. Differences between a leak and seepage
- 11035772Jul 15, 2026Electrical system. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019…
- 11035762Jul 9, 2026Engine. Oil Consumption Measurement and Electronic Oil Consumption Measurement
- 11034614Jun 18, 2026Engine. Instruction, how to lubicate engine before initial start.
- 11034613Jun 18, 2026Engine. Lubricating engine components before reassembly.
- 11034621Jun 11, 2026Air bags. Inquiries
- 11034617Jun 4, 2026Engine. Volkswagen Engine Oil Standards
Other model years of the Volkswagen EOS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2014 | 40 | 17,000 | 3 | — | 25 | 61 · Typical | Falling |
| 2013 | 26 | 29,750 | 4 | — | 25 | 0 · Fewer | Falling |
| 2012 | 94 | 57,000 | 4 | — | 25 | 49 · Typical | Falling |
| 2011 | 18 | 50,500 | 2 | — | 25 | — | Stable |
| 2010 | 69 | 63,000 | 2 | — | 25 | 28 · Fewer | Falling |
| 2009 | 84 | 70,000 | 2 | — | 25 | 70 · More | Falling |
| 2008 | 47 | 16,000 | 0 | — | 24 | 51 · Typical | Falling |
| 2007 | 40 | 60,000 | 0 | — | 23 | Not compared (before 2008) | Falling |
All Volkswagen EOS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2011 Volkswagen EOS have?
NHTSA recorded 18 consumer complaints for the 2011 Volkswagen EOS as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Volkswagen EOS is reported most often?
Air bags is named most often, in 10 complaints (56% of the total), followed by brakes with 2.
Has the 2011 Volkswagen EOS been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Volkswagen EOS get?
The EPA rates the 2011 Volkswagen EOS (Eos, 2.0L 4-cyl) at 25 mpg combined, 21 city and 31 highway, with an estimated annual fuel cost of $3,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 Volkswagen EOS reported?
Among the 6 complaints that include a mileage, the median is 50,500 miles and the middle half falls between 28,000 and 76,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.