2014 Volkswagen EOS Technical Service Bulletins

950 technical service bulletins (TSBs) are on record for the 2014 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10238931Nov 15, 2013Equipment. If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
• 10237697Nov 15, 2013Back-over prevention (rear camera). When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10212722Nov 15, 2013Equipment. Part ordering
• 10212719Nov 15, 2013Visibility (wipers, defrost, mirrors). Broken or Difficult to Adjust, Dash Panel Air Vents.
• 10157611Nov 15, 2013Equipment. Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10157603Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10156014Nov 15, 2013Equipment. Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10156008Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10069532Nov 15, 2013Equipment. Summary to be provided on a future date.
• 10237928Nov 11, 2013Wheels. Wheel Locks Missing at Delivery
• 10157614Nov 11, 2013Equipment. Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf). This document informs if a vehicle's Monroney label displays wheel locks in the "Packages/Options" (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
• 10156027Nov 11, 2013Wheels. Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf). This document informs if a vehicle?s Monroney label displays wheel locks in the ?Packages/Options? (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
• 10253188Nov 7, 2013Other or unknown, Equipment. Infotainment Worksheet (U.S. Only)
• 10239565Nov 7, 2013Equipment. Infotainment Worksheet (U.S. Only)
• 10212733Nov 7, 2013Equipment. Infotainment Worksheet.
• 10157581Nov 7, 2013Equipment, Electrical system. Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
• 10156024Nov 7, 2013Equipment. Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
• 10240909Oct 28, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10157481Oct 28, 2013Equipment. EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10155892Oct 28, 2013Equipment. EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10157476Oct 24, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155846Oct 24, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10239315Oct 17, 2013Equipment. Temporary warranty process and parts return program (UMI equipped models)
• 10157475Oct 16, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155845Oct 16, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10241344Oct 10, 2013Electrical system, Engine cooling. Electric Coolant Fans Continue to Run after Ignition is OFF
• 10157516Oct 10, 2013Engine cooling. Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
• 10157474Oct 10, 2013Electrical system, Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155930Oct 10, 2013Engine cooling. Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
• 10155844Oct 10, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10239317Oct 9, 2013Engine cooling, Equipment, Transmission and drivetrain, Fuel system. Temporary warranty process and parts return program (1.8T engine models)
• 10157473Oct 9, 2013Electrical system, Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155843Oct 9, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10243038Oct 7, 2013Equipment. VW Elsa Newsletter
• 10242376Oct 7, 2013Engine cooling, Brakes. VW Elsa Newsletter
• 10157538Oct 7, 2013Equipment. Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
• 10155947Oct 7, 2013Equipment. Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
• 10157471Oct 4, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155841Oct 4, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10241335Oct 3, 2013Engine cooling. Oil Consumption Measurement
• 10157515Oct 3, 2013Engine cooling. Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
• 10155922Oct 3, 2013Engine. Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
• 10240905Oct 1, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10157480Oct 1, 2013Equipment. Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
• 10155891Oct 1, 2013Equipment. Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
• 10069378Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10239316Sep 30, 2013Equipment. Temporary warranty process and parts return program (car-net equipped models)
• 10157451Sep 30, 2013Equipment. Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
• 10155875Sep 30, 2013Equipment, Electrical system. Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
• 10253216Sep 26, 2013Electrical system. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

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