Skip to content
Air bagsPart report

2011 Volkswagen Jetta Sportwagen Air bags Problems

Complaints
2about this part
Share
6%of 33 total for the year
Median mileage
96,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the air bags of the 2011 Volkswagen Jetta Sportwagen, 6% of the 33 complaints for this model year. Where a mileage was given, the median is 96,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The clock spring got debris in it, pushing the ribbon off the guide wires and causing a kink. This causes a fault in the airbag controls as there is unreliable connectivity with the computer. Thus, the driver's side airbag within the steering column turns itself off. Vw voluntarily recalled 420,000 cars for this exact problem, including some vehicles within our same year and model. From vw's recall notice: on certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. …”

NHTSA complaint #10875558, filed 2016-06, 75,000 miles

“The contact owned a 2011 Volkswagen jetta. The contact stated that the while driving on the highway at 50 MPH and the vehicle rear ended another vehicle. No further information was available. The frontal air bags did not deploy. There were no injuries that required any transport by ambulance. A police report was filed and the vehicle was totaled pending an official ruling from the insurance company. The dealer and manufacturer had not been contacted yet. The vehicle was towed to tow yard. The failure mileage was 117,000.”

NHTSA complaint #11245452, filed 2019-08, 117,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2014412%
2013617%
201214%
201126%
2010626%
200916%

Other parts of the 2011 Volkswagen Jetta Sportwagen

Electrical system
15 complaints
Exterior lighting
5 complaints
Fuel system
4 complaints
Suspension
4 complaints
Engine
3 complaints
Other or unknown
2 complaints
Brakes
1 complaints
Engine cooling
1 complaints
Seat belts
1 complaints
Seats
1 complaints
Transmission and drivetrain
1 complaints
Wheels
1 complaints

← All problems reported for the 2011 Volkswagen Jetta Sportwagen

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology