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SuspensionPart report

2011 Volkswagen Jetta Sportwagen Suspension Problems

Complaints
4about this part
Share
12%of 33 total for the year
Median mileage
77,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the suspension of the 2011 Volkswagen Jetta Sportwagen, 12% of the 33 complaints for this model year. Where a mileage was given, the median is 77,500 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Both rear springs broke without warning (at separate times). This clearly seems to be a manufacturing defect, as I have since discovered that it's a very common occurrence.”

NHTSA complaint #11326318, filed 2020-05, 93,000 miles

“While changing lanes we heard a twang sound and felt an impact in the floor boards. The left rear of the car was unloaded from weight shift when the noise and impact was felt. When I was able to check the car over, I found the left rear spring was broken. The vehicle only has roughly 85k miles. I have heard many other stories of this happening to others as well.”

NHTSA complaint #11475501, filed 2022-07

“Going down the road - in town - at about 35 mph and I started to hear loud clanking while I felt as the rear of the car felt stiff all of a sudden. I parked the car as soon as I could to check it over. The rear passenger side coil spring just snapped as you'd break a pretzel... I have never seen a broken coil spring in any of the cars we owned over three decades. As I looked for information online, it seems that this MK6 generation of Volkswagen vehicles made in MEXICO were manufactured with springs that are PRONE TO FAILURE! …”

NHTSA complaint #11478915, filed 2022-08

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
20141029%
201338%
2012415%
2011412%
2010313%

Other parts of the 2011 Volkswagen Jetta Sportwagen

Electrical system
15 complaints
Exterior lighting
5 complaints
Fuel system
4 complaints
Engine
3 complaints
Air bags
2 complaints
Other or unknown
2 complaints
Brakes
1 complaints
Engine cooling
1 complaints
Seat belts
1 complaints
Seats
1 complaints
Transmission and drivetrain
1 complaints
Wheels
1 complaints

← All problems reported for the 2011 Volkswagen Jetta Sportwagen

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology