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SuspensionPart report

2014 Volkswagen Jetta Sportwagen Suspension Problems

Complaints
10about this part
Share
29%of 34 total for the year
Median mileage
98,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the suspension of the 2014 Volkswagen Jetta Sportwagen, 29% of the 34 complaints for this model year. Where a mileage was given, the median is 98,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“After hearing a clunk in the front driver side suspension and a visual inspection, I discovered my coil spring had broke and was no longer available seated properly in its perch on the strut. After doing some research of various online forums and groups, this seems to be a common issue with these cars. It appears there is a recall on some newer volkswagens I think these cars need to be looked at as well.”

NHTSA complaint #11404588, filed 2021-03, 98,000 miles

“Left front coil spring broke 2 pieces off. Happened wile driving unit on two separate occasions. Combination of city and highway driving. Unit startef having a clunking noise around 100,000 miles and then a part of the coil spring fell out onto the road in front of the house.”

NHTSA complaint #11350750, filed 2020-08, 105,000 miles

“Front and rear coil springs fractured. Vehicle was stationary in driveway, when driving onto road, noticed loud grinding and immediately stopped. Vehicle towed to vw colonial westborough, ma. Other vw models from 2015 have had coil failures and recall.”

NHTSA complaint #11337833, filed 2020-07, 100,050 miles

“7/3/21 Just parked at corner store about 1/2 mile from home when I heard a very loud bang, like a tire exploding on the rear passenger side of vehicle. I got out of the car to inspect the tire and saw that it had not exploded. I then looked under the car next to the wheel and noticed that the coil spring had broken. I removed the broken piece of spring, but the car was sagging on the rear passenger side corner. …”

NHTSA complaint #11425160, filed 2021-07

“I got this car as a certified preowned 2 years ago and it had a broken drivers side spring that the dealer replaced under warranty, yesterday I finally found the rattling problem with the drivers side, It was a broken spring and the sharp end up the spring is jammed against the anti sway bar and the spring is half off the perch. I've already contacted VW by online chat and explained to them, no avail they will not warranty it even though the dealership told me its a known issue because they weren't properly heat treated. …”

NHTSA complaint #11440505, filed 2021-11

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
20141029%
201338%
2012415%
2011412%
2010313%

Other parts of the 2014 Volkswagen Jetta Sportwagen

Fuel system
6 complaints
Electrical system
5 complaints
Engine
5 complaints
Air bags
4 complaints
Other or unknown
4 complaints
Transmission and drivetrain
3 complaints
Steering
2 complaints
Vehicle speed control
2 complaints
Brakes
1 complaints
Body and structure
1 complaints
Tires
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2014 Volkswagen Jetta Sportwagen

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology