2012 Volkswagen Jetta Sportwagen Technical Service Bulletins

1,084 technical service bulletins (TSBs) are on record for the 2012 Volkswagen Jetta Sportwagen. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241351Jan 14, 2013Fuel system, Brakes. High Pressure Fuel Pump Diagnosis
• 10239551Jan 11, 2013Equipment. Update programming RCD-510 Radio (Premium 8)
• 10122246Jan 7, 2013Engine, Electrical system. Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?On?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. This document discusses…
• 10239839Jan 3, 2013Transmission and drivetrain. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
• 10241327Jan 2, 2013Engine cooling. Camshaft Adjustment Valve 1 -N205- Diagnosis
• 10240591Jan 1, 2013Other or unknown. Tire Chain Information (for California dealers only) 2012 Model year Only Information only for all other dealers
• 10072642Dec 20, 2012Equipment. Summary to be provided on a future date.
• 10073980Dec 18, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10144705Dec 12, 2012Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns
• 10071291Dec 1, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10072892Nov 30, 2012Engine. Summary to be provided on a future date.
• 10237887Nov 28, 2012Suspension. This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
• 10237886Nov 18, 2012Equipment. During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
• 10157780Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10156182Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10236517Nov 13, 2012Equipment. Volkswagen Warranty Helpline 2012 Holiday Hours of operation
• 10157804Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10157750Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10156232Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10156149Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10236504Nov 12, 2012Equipment. ElsaWeb Newsletter
• 10157751Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10156150Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10253203Nov 2, 2012Visibility (wipers, defrost, mirrors), Other or unknown. Wiper Blade Inspection for Proper Warranty Coding
• 10252935Nov 2, 2012Electrical system. Equipped With KESSY ? Key Adaptation Tip
• 10241259Nov 2, 2012Equipment. PDI - Vehicle Inspection, Protection Removal and Detailing
• 10239580Nov 2, 2012Visibility (wipers, defrost, mirrors). Wiper Blade Inspection for Proper Warranty Coding
• 10157792Nov 2, 2012Visibility (wipers, defrost, mirrors). Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10157783Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10157772Nov 2, 2012Equipment. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
• 10156194Nov 2, 2012Visibility (wipers, defrost, mirrors), Equipment. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10156185Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10156173Nov 2, 2012Equipment. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
• 10157651Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10156071Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10157629Oct 26, 2012Electrical system, Equipment. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of…
• 10156048Oct 26, 2012Electrical system. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of…
• 10157655Oct 25, 2012Body and structure, Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10156059Oct 25, 2012Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10157661Oct 24, 2012Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and…
• 10157656Oct 24, 2012Body and structure, Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10157650Oct 24, 2012Electrical system, Equipment. Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for…
• 10157648Oct 24, 2012Engine cooling, Equipment. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data…
• 10156070Oct 24, 2012Electrical system, Equipment. Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for…
• 10156068Oct 24, 2012Fuel system, Engine cooling. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data…
• 10156062Oct 24, 2012Visibility (wipers, defrost, mirrors), Electrical system. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and…
• 10156060Oct 24, 2012Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10237759Oct 19, 2012Equipment, Electrical system. All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.
• 10157635Oct 19, 2012Equipment, Steering. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop…
• 10156052Oct 19, 2012Steering, Electrical system. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop…

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