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EquipmentPart report

2017 Volkswagen Jetta Equipment Problems

Complaints
2about this part
Share
1%of 160 total for the year
Median mileage
30,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the equipment of the 2017 Volkswagen Jetta, 1% of the 160 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 3 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2017 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment system touch screen failed to operate as an intended. No warning light was illuminated. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that the vehicle could be repaired, and that the failure was common. The vehicle was repaired. The manufacturer was not notified of the failure and informed the contact that the failure was not a known failure. The approximate failure mileage was 40,000.”

NHTSA complaint #11698262, filed 2025-11, 40,000 miles

“The contact owns a 2017 Volkswagen Jetta. The contact stated that on several occasions while the vehicle was started, the infotainment touch screen occasionally went black and did not respond to touch commands. Additionally, the side buttons of the infotainment screen did not respond when depressed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the infotainment screen was inoperable. The vehicle was not repaired. The mechanic advised the contact to take the vehicle to a dealer for assistance. …”

NHTSA complaint #11617567, filed 2024-10, 20,000 miles

Related recalls

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201721%
201511%
201410%
201310%
201220%
201181%
2010233%
200920%
200811%
200731%
200671%
200531%
200463%
200392%
2002172%
2001193%
2000225%
199972%
1998126%
199747%
1995188%
19942622%
199316%
198914%

Other parts of the 2017 Volkswagen Jetta

Fuel system
42 complaints
Electrical system
33 complaints
Engine
33 complaints
Other or unknown
25 complaints
Air bags
21 complaints
Brakes
15 complaints
Transmission and drivetrain
15 complaints
Steering
14 complaints
Vehicle speed control
7 complaints
Electronic stability control
5 complaints
Exterior lighting
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints

← All problems reported for the 2017 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology