2017 Volkswagen Jetta Steering Problems
- Complaints
- 14about this part
- Share
- 9%of 160 total for the year
- Median mileage
- 23,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the steering of the 2017 Volkswagen Jetta, 9% of the 160 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just bought a used 2017 Volkswagen Jetta gli a month ago, and the airbag light just illuminated this past friday, along with no steering wheel controls working, and no horn. I called the place where I purchased it from, and they pretty much said oh well. This is a safety concern, as it affects the airbag. Is there anything I can do?”
NHTSA complaint #11315834, filed 2020-03, 23,000 miles“I needed to make a left hand turn from a street into a complex, was still moving at approximately 25mph and when I went to apply the brakes, the vehicle was not slowing or stopping. As I continued trying to make the turn, the vehicle did not slow down until I hit the curb and later the wall where I came to a stop.”
NHTSA complaint #11064284, filed 2018-01, 4,500 miles“The car lost power on a city street at about 40 MPH then my son couldn't steer or brake. All dash lights were flashing so we have no idea what is really wrong. Trying to get off of the road he went into a ditch. The radiator was busted/leaking so he had to get his step father to come get it. I cannot afford the radiator to get it fixed at this time due to the note on it. It has done this to me in the past. I noticed the odd whining sound it makes when cranked was worse the day it happened to me. …”
NHTSA complaint #11337083, filed 2020-07, 61,500 miles“I have a 2017vw Jetta which suddenly 'locks' as I am driving. My car suddenly starts reducing speed and the breaks become stiff. I see several lights flash on the dashboard, such as the epc light, tire warning lights, and motor light. After the matter, if I want to start the vehicle again, the break and shift stick become stiff and I can't start the ignition. I recall this happening to me one year after buying the vehicle but all I did was turn off the car and the lights went away. I was able to drive my car without that happening for a year or so and it happened again. …”
NHTSA complaint #11327216, filed 2020-06, 52,000 miles“When turning the steering wheel it clicks as if something is loose. Dealership has replaced airbag and clock spring twice, steering wheel still clicks.”
NHTSA complaint #11052611, filed 2017-12, 2,000 milesRelated service bulletins
- 11036880Aug 3, 2026Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.
- 11018934May 22, 2025Using Alignment Sheet Submission Form
- 10247537Dec 11, 2023Rear of teering wheel trim modification for noise when maneuvering.
- 10235284Apr 27, 2023This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 3% |
| 2024 | 2 | 4% |
| 2023 | 1 | 2% |
| 2022 | 7 | 16% |
| 2021 | 3 | 4% |
| 2020 | 4 | 7% |
| 2019 | 12 | 2% |
| 2017 | 14 | 9% |
| 2016 | 11 | 7% |
| 2015 | 15 | 8% |
| 2014 | 17 | 4% |
| 2013 | 37 | 7% |
| 2012 | 42 | 8% |
| 2011 | 23 | 4% |
| 2010 | 13 | 2% |
| 2009 | 24 | 3% |
| 2008 | 3 | 2% |
| 2007 | 4 | 2% |
| 2006 | 10 | 2% |
| 2005 | 2 | 1% |
| 2004 | 4 | 2% |
| 2003 | 1 | 0% |
| 2002 | 8 | 1% |
| 2001 | 5 | 1% |
| 2000 | 8 | 2% |
| 1999 | 8 | 2% |
| 1998 | 12 | 6% |
| 1997 | 2 | 4% |
| 1996 | 3 | 10% |
| 1995 | 14 | 6% |
| 1994 | 1 | 1% |
| 1991 | 2 | 6% |
| 1987 | 1 | 6% |
Other parts of the 2017 Volkswagen Jetta
42 complaintsElectrical system
33 complaintsEngine
33 complaintsOther or unknown
25 complaintsAir bags
21 complaintsBrakes
15 complaintsTransmission and drivetrain
15 complaintsVehicle speed control
7 complaintsElectronic stability control
5 complaintsExterior lighting
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsSeat belts
4 complaints
← All problems reported for the 2017 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology