2012 Volkswagen Routan Fuel system Problems
- Complaints
- 9about this part
- Share
- 14%of 63 total for the year
- Median mileage
- 106,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the fuel system of the 2012 Volkswagen Routan, 14% of the 63 complaints for this model year. Where a mileage was given, the median is 106,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall. Having problems starting van on first try. Van will stall a few times before starting. Sometimes the battery is drain. Battery has been tested=good! This has been happening for 3 months. I after reading and researching I come to a conclusion that it is the tipm fuel relay!”
NHTSA complaint #11041088, filed 2017-10, 60,800 miles“Mileage 106,000 2012 Routan but issues have been present since purchase at 96000. Vehicle stalled and lost all power approaching stop light. Vehicle has starting problems as well, will not react to start command. The aforementioned occurences are random and most likely related to tipm which is well known defect at chrysler and actually was recalled but not by vw. In addition issues with cam/crankshaft sensor and misfire fault codes. …”
NHTSA complaint #11078248, filed 2018-03, 106,000 miles“Vehicle has experienced stalling, engine shutdown, and difficulty starting multiple times. Engine has now stalled more frequently at both low speeds and while driving on highway. Each time, RPM's have gone to zero and it's completely lost power to steering. I've had try and coast/navigate safely to side of road, berm, etc., stop, and restart the van. At times the dash lights will flash, other times there is no indication that a failure had occurred, just no power/rpms. No check engine light remains, no codes displayed, nothing. …”
NHTSA complaint #11360225, filed 2020-09, 175,000 miles“I was in a parking lot van would not start. It would turn over an crank again and again when attempting to start, but the engine would not run. Tow truck driver was able to start it by removing push start and using key fob, but had trouble getting it started again unloading at vw dealership. The vw dealer fist said it was the fuel pump, then said that the fuel pump relay in the tipm was bad and was burning out the fuel pump. The fuel pump relay is integrated into the tipm and can't be replaced without replacing tipm. The tipm not covered under warranty. …”
NHTSA complaint #11155589, filed 2018-12, 116,063 miles“My car will crank but not start. After several tries if you use the key fob you can get it to start. I have the car looked at by two technicians who advised that my vehicle was made by chrysler even though it's a Volkswagen and that this is a known problem with chrysler dodge vans from 2011 and 2012 the problem they tell me is with the fuel pump relay that will need to be installed”
NHTSA complaint #11277676, filed 2019-11Related service bulletins
- 10240619Apr 23, 20212009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
- 10172563Mar 13, 2020Update to existing tip for fuel quality checking.
- 10149851Aug 10, 2018Additional diagnostic recommendations to address fuel pump relay power supply issues.
- 10236434Feb 5, 2016Fuel additive to help prevent sporadic misfire faults.
- 10058019Jul 23, 2015Volkswagen: some volkswagen vehicles with 2.0 tfsi engines will have the intake manifold and fuel injectors warranty extended. 7/23/15
- 10128064Apr 3, 2015VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
- 10128063Apr 3, 2015VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel…
- 10241274Nov 17, 2014Fuel Additive to Help Prevent Sporadic Misfire Faults
- 10242679Aug 1, 2014Elsa newsletter
Fuel system: other model years
Other parts of the 2012 Volkswagen Routan
39 complaintsEngine
21 complaintsSteering
8 complaintsBrakes
7 complaintsOther or unknown
7 complaintsTransmission and drivetrain
7 complaintsAir bags
6 complaintsVehicle speed control
3 complaintsExterior lighting
2 complaintsSeats
2 complaintsElectronic stability control
1 complaintsBody and structure
1 complaints
← All problems reported for the 2012 Volkswagen Routan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology