Volkswagen Routan Problems by Model Year
NHTSA recorded 779 consumer complaints across the 5 model years of the Volkswagen Routan (2009–2013) that have at least 5 complaints. 2009 has the most, with 294. Across all years, the part named most often is electrical system (453 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Routan model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2013 | 7 | 90,000 | 0 | 410 | — | Not enough data |
| 2012 | 63 | 76,000 | 1 | 505 | 0 · Fewer | Falling |
| 2011 | 175 | 69,000 | 0 | 453 | 17 · Fewer | Falling |
| 2010 | 240 | 70,000 | 2 | 377 | 68 · More | Falling |
| 2009 | 294 | 65,000 | 6 | 356 | 100 · More | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system453 43%
- Engine195 18%
- Brakes105 10.0%
- Steering76 7.2%
- Transmission and drivetrain70 6.6%
- Fuel system61 5.8%
- Other or unknown60 5.7%
- Body and structure35 3.3%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2009: “My drivers side back seat door will not close all the way and will open back up if it does not latch correctly. The engine wiring will make my cars dash lights all come on and make the wipers go off. The door only does this while stationary however, the dash lights go off while in motion on a regular street going less than 40mph”
NHTSA complaint #11338410, filed 2020-07, 122,000 miles2010: “My van shut down while driving for the fourth time. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes. This has been happening much more frequently now than before (with 3 times in the last month). My van is not included in win module recall as the VIN is a couple of digits off. This is very frustrating and scary.”
NHTSA complaint #11163515, filed 2018-12, 114,200 miles2011: “I own a 2011 Volkswagen Routan minivan and the ignition switch stops working I know there are a few recalls for this on the 2009 and 2010 years I call vw corporation and they said they can't help me just because there's no recalls on my vehicle the part they used in the previous years is the same that is damage in my vehicle so I don't think is fair and I would like to get some help for this thank you”
NHTSA complaint #11375679, filed 2020-11, 55,000 milesOther Volkswagen models
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About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology