2013 Volkswagen Tiguan Steering Problems

“I parked to go shopping and when I got back and turned on the car, the steering warming light came on and the power-steering was disengaged. I was not able to drive it as the wheel was too heavy. The steering corrected after waiting for an hour to start the car. My wife had the same issue the next day after dropping off our daughter at school and had to wait 30 minutes before the problem corrected. …”

“Clock spring issue. My 2013 Volkswagen Tiguan clock spring has failed and my airbag/steering components no longer function. Volkswagen is claiming my car is not affected although my model make and year falls within those failing. My clock spring part number also matches those that are failing. I was driving when the airbag no longer worked. There was no threat or danger. However I am unable to drive the vehicle without a functioning airbag.”

“Vehicle's clock spring was found to be dysfunctional and had to be replaced. My steering wheel started making a clicking noise and then an airbag error came up. I was afraid it would not deploy in the event of a wreck, or deploy for no reason driving down the street. Doing some research it appears there is a recall for this exact issue that includes my year and model - but Volkswagen is saying it's not included based on my VIN. I believe that it should be included since the clock spring is malfunctioning in a 3.5 year old car.”

“I was driving my Volkswagen 2013 Tiguan down I-95 with my toddler daughter n the car when all of a sudden the steering wheel jerked very hard almost crashing us into another car. When I pulled over to safety the steering wheel light was on the dash lighting up along with a light that says epc. I did not feel safe driving the vehicle so I called a tow to come pick us up. About a few weeks later I was told my Volkswagen that they did not see the problem after coming there multiple times and having to pay the diagnostic fee each time that there was no issue because the light will go on and off. …”

“My steering wheel began to make a clicking noise when I turned the wheel in either direction. Shortly after that happened, I turned into a parking spot and I felt a slight tension at the wheel and then a pop and my airbag light came on. We took it in to the dealership and were notified that the air back clock spring had failed and that it would have to be replaced. When I searched the NHTSA site, I found that there is a recall for 2013 Volkswagen Tiguan's for this specific item but that my VIN number is not one of the vehicles listed in the recall. …”