2024 Volkswagen Tiguan Back-over prevention (rear camera) Problems
- Complaints
- 10about this part
- Share
- 13%of 77 total for the year
- Median mileage
- 7,250miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 10 complaints about the back-over prevention of the 2024 Volkswagen Tiguan, 13% of the 77 complaints for this model year. Where a mileage was given, the median is 7,250 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is not operable . …”
NHTSA complaint #11764900, filed 2026-09“The contact owns at 2024 Volkswagen Tiguan. The contact stated that upon starting the vehicle, the radio screen was distorted or blank. The failure was a recurring failure. The contact stated that with the screen blank the speedometer and vehicle alerts were inoperable. The back over prevention camera was also inoperable. The dealer was contacted and was able to reproduce the failure. The manufacturer was contacted by e-mail and made aware of the failure. The failure mileage was 1,000.”
NHTSA complaint #11767777, filed 2026-09, 1,000 miles“The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. …”
NHTSA complaint #11683436, filed 2025-08, 13,500 miles“2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.”
NHTSA complaint #11773629, filed 2026-10“Vehicle was brought to Volkswagen dealer on 4/2/26 for recall service/software update. Prior to service, rear camera and safety assistance systems operated normally. During recall procedure, update reportedly failed and vehicle was returned with rearview camera, parking sensors, and multiple driver assistance/safety systems inoperative. Vehicle has remained unrepaired for approximately seven weeks pending parts or further repair, with no clear resolution timeline provided. Failure occurred directly following dealer-performed recall work involving safety-related systems.”
NHTSA complaint #11738876, filed 2026-05Related recalls
- 26V321000May 20, 2026Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the…Covers: Volkswagen Tiguan 2024
- 25V082000Feb 12, 2025Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the…Covers: Volkswagen Tiguan 2022–2024, Audi Q3 2024–2025, Volkswagen Arteon 2023
Related service bulletins
- 11008866Sep 26, 2024Inspecting sensors for damage
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 8% |
| 2025 | 2 | 4% |
| 2024 | 10 | 13% |
| 2023 | 3 | 4% |
| 2022 | 11 | 4% |
| 2021 | 3 | 2% |
| 2020 | 3 | 2% |
| 2019 | 3 | 2% |
| 2018 | 5 | 2% |
| 2014 | 1 | 1% |
Other parts of the 2024 Volkswagen Tiguan
28 complaintsEngine
20 complaintsOther or unknown
20 complaintsVisibility (wipers, defrost, mirrors)
10 complaintsForward collision avoidance
6 complaintsLane departure
6 complaintsTransmission and drivetrain
5 complaintsFuel system
3 complaintsSteering
3 complaintsEngine cooling
2 complaintsExterior lighting
2 complaintsBody and structure
2 complaints
← All problems reported for the 2024 Volkswagen Tiguan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology