2020 Volvo V60 Technical Service Bulletins

249 technical service bulletins (TSBs) are on record for the 2020 Volvo V60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11036257Jul 28, 2026Exterior lighting. This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".
• 11036246Jul 28, 2026Electrical system. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer.
• 11033746May 23, 2026Other or unknown. This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
• 11033734May 7, 2026Transmission and drivetrain. This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
• 11033733May 7, 2026Other or unknown. This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded. This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.
• 11033732May 7, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
• 11033729May 6, 2026Body and structure. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
• 11032678Apr 23, 2026Engine. This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
• 11032671Apr 7, 2026Other or unknown. This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section
• 11031109Mar 21, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
• 11031099Mar 10, 2026Electrical system. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
• 11031096Mar 7, 2026Other or unknown. This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded. This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.
• 11028386Jan 13, 2026Other or unknown. This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
• 11028385Jan 8, 2026Other or unknown. This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
• 11028384Jan 8, 2026Electrical system. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
• 11027189Dec 20, 2025Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
• 11027187Dec 19, 2025Transmission and drivetrain. This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module.
• 11027185Dec 19, 2025Body and structure. This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
• 11027181Dec 13, 2025Transmission and drivetrain. This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module.
• 11027176Dec 10, 2025Other or unknown. This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
• 11027173Dec 6, 2025Other or unknown. This is a Technical Journal. Vehicle type and platform identification.
• 11026736Nov 7, 2025Body and structure. This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
• 11023539Sep 8, 2025Other or unknown. This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal handles only SENSUS vehicles.
• 11021937Jul 31, 2025Forward collision avoidance. This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
• 11021929Jul 23, 2025Other or unknown. This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
• 11021914Jul 2, 2025Electrical system. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
• 11020543Jun 13, 2025Transmission and drivetrain. This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
• 11020536May 20, 2025Forward collision avoidance. this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
• 11020524May 2, 2025Transmission and drivetrain. This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
• 11020437Apr 10, 2025Exterior lighting. This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
• 11016902Mar 18, 2025Electrical system. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
• 11016900Mar 18, 2025Electrical system. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
• 11016886Mar 11, 2025Forward collision avoidance. This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
• 11016016Feb 28, 2025Exterior lighting. This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
• 11016002Feb 21, 2025Other or unknown. Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP…
• 11015994Feb 13, 2025Other or unknown. Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP…
• 11014126Jan 30, 2025Other or unknown. This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH.
• 11014118Jan 27, 2025Transmission and drivetrain. This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
• 11014113Jan 16, 2025Other or unknown. This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
• 11014112Jan 16, 2025Exterior lighting. This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
• 11011735Nov 1, 2024Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
• 11009818Oct 25, 2024Body and structure. This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
• 11009817Oct 25, 2024Other or unknown. This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
• 11009815Oct 22, 2024Other or unknown. This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
• 11009813Oct 22, 2024Transmission and drivetrain. This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
• 11009811Oct 22, 2024Other or unknown. This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
• 11009810Oct 17, 2024Electrical system. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC
 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph).
 3. Perform a new VIDA readout
• 11009807Oct 16, 2024Other or unknown. This is a Technical Journal. Vehicle type and platform identification.
• 11009803Oct 15, 2024Other or unknown. This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
• 11009515Sep 21, 2024Electrical system. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism

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