2026 Volvo XC60MHEV Electrical system Problems

“Dear NHTSA, I would like to submit a safety complaint regarding my 2026 Volvo XC60 Ultra, purchased new and currently with approximately 5,939 miles. I am submitting this complaint because I have experienced repeated vehicle behaviors that I believe may have safety implications and have significantly affected my confidence in the vehicle. …”

“I purchased the above vehicle new on October 31, 2025. It has had a defect in its infotainment and center display system from the moment of delivery. The system failed while the dealer’s technician was demonstrating it to me on delivery day, and the vehicle went back into the shop before I could take it home. The defect has never been corrected. The system reboots itself regularly. Audio fails completely, including turn signal sounds. Settings change on their own when the vehicle is shifted into reverse. …”

“The contact owns a 2026 Volvo XC60 MHEV. The contact stated while driving approximately 30 MPH, the instrument panel went dark and became inoperable. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was inoperable and needed to be replaced; however, the part was not available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 800.”

“The contact owns a 2026 Volvo XC60MHEV. The contact stated that while driving on several occasions under different driving conditions, the vehicle experienced phantom braking. Additionally, while driving in a narrow driveway near a brick wall on an incline, the screen became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that a software reboot was needed. The owner declined the repair. The contact was provided a loaner; however, the dealer requested that the vehicle be returned. …”