2016 Volvo XC90 Technical Service Bulletins

721 technical service bulletins (TSBs) are on record for the 2016 Volvo XC90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10167808Dec 21, 2016Wheels, Equipment. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167806Dec 21, 2016Electrical system. This is a Technical Journal: Low battery State of Charge due to FMDM disturbance. When viewing the Quiescient Current Statistics in VIDA, vehicles with a regular FMDM disturbance will often show a number of counts in the 400-800mA range. If a vehicle with the latest software continues to have a low State of Charge and no cause can be found, replace the FMDM. Perform a Total Upgrade according to TJ 31543. The new…
• 10167743Dec 21, 2016Equipment. Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
• 10167651Dec 21, 2016Electrical system. Service Product Journal TITLE: Message shown while trying to add software part number manually in VIDA
• 10167644Dec 21, 2016Equipment. Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
• 10167643Dec 20, 2016Engine cooling. Parts Bulletin TITLE: Parts Return: 31469071 Hose
• 10167642Dec 20, 2016Back-over prevention (rear camera), Lane departure. Parts Bulletin TITLE: Parts Return: 31419709 Sensor
• 10167652Dec 19, 2016Equipment. Technical Journal TITLE: SPA Climate system, unexpected behavior
• 10167804Dec 16, 2016Equipment. This is a Technical Journal: Title Graphic HUD may loose height adjustment Head Up Display HUD/Does not work Under some conditions, the height adjustment for the Head Up Display (HUD) returns to its default (full "up") setting at a vehicle restart.At this time, there is no permanent solution to this problem.
• 10167803Dec 16, 2016Equipment, Air bags, Electrical system. This is a Parts Bulletin: Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger compartment, which could lead to air conditioning functionality issues. If the leakage has not been detected over a period of time, this…
• 10167825Dec 15, 2016Electrical system, Latches, locks and linkages. This is a Technical Journal: XC90 Software Upgrades Available REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30662 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 10 - 08 2015 - 10 - 13 FUNC DESC : FUNC GROUP : Electric power supply ; lighting ; 3000 Page 1 of 5 instrum Attachment File Name File Size Slam_Lock.wmv 5.2682 MB…
• 10167824Dec 15, 2016Back-over prevention (rear camera), Brakes. This is a Technical Journal: * If squealing noise occurs from front brakes on cars built before chassis number 040328, then Replace front discs according to VIDA, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10167823Dec 15, 2016Equipment, Brakes. This is a Technical Journal: If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace…
• 10167822Dec 15, 2016Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10167821Dec 15, 2016Electrical system, Brakes. If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA
• 10167802Dec 15, 2016Visibility (wipers, defrost, mirrors), Equipment. This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80…
• 10167820Dec 10, 2016Equipment, Electrical system. This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music.
• 10167819Dec 10, 2016Equipment. This is a Technical Journal: As of 11/28/2016 a voice recognition speech database file will no longer be included with the latest map upgrade for SPA vehicles (SPJ 29181) and must be downloaded separately from the maps. When performing PDS or diagnosing any voice control issue, always ensure that the latest speech database file is installed in the IHU.
• 10167818Dec 10, 2016Seats, Equipment. This is a Technical Journal: The front passenger seat heater may not start or turns itself off after a few minutes of driving. A new IHU (Integrated Head Unit) software with changed functionality has been introduced in week 46, 2016. Download a Total Upgrade in accordance with VIDA (Vehicle Information and Diagnostics for Aftersales) instructions and TJ 31543. The new software can be used on all cars from…
• 10167817Dec 9, 2016Wheels, Equipment. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167837Dec 8, 2016Equipment. This is a Technical Journal: The Remote Control slider button is now available as a spare part. If the slider button is missing or damaged, there is no need to replace the entire remote control. Install a new slider button (31419983) according to the attached instruction.
• 10167836Dec 8, 2016Electrical system, Equipment. This is a Technical Journal: * New VCM software release date CCD = Center Console Display DIM = Driver Information Module VCM = Vehicle Connectivity Master After upgrading an XC90 with the previous Total Upgrade software package, the navigation may show incorrect vehicle position in the CCD and DIM displays. This may happen intermittently or permanently.
• 10167815Dec 8, 2016Equipment. While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
• 10167814Dec 8, 2016Equipment. Please return stock of 31478161 insert, 31669071 Filler Pipe to your servicing distribution center.
• 10167813Dec 8, 2016Electrical system. Low Battery message displayed in the DIM (Driver Information Module).
• 10167812Dec 8, 2016Electrical system, Equipment. This is a Technical Journal: If the vehicle is turned off and restarted again within 1-10 minutes, the P-SIM may not be working. ?No connection to service? will then be shown in the Download Center. When this symptom occurs, it will not be possible to download or upgrade any in-car Apps via the Car Modem P-SIM connection to internet. This symptom may occur after an Upgrade or Reload of the TEM done after week 27…
• 10167811Dec 8, 2016Equipment, Seats. This is a Technical Journal: Leather seats, improvements on wrinkles and wear. Always replace both together, seat cushion upholstery and seat cushion foam . Both sides (Driver and/or passenger) should not be replaced as a pair if only one side has an issue. The backrest does not have to be replaced if only the seat cushion has an issue.
• 10167684Dec 8, 2016Equipment. Technical Journal TITLE: Recall R89707: Air conditioner drain hose
• 10167745Dec 5, 2016Body and structure. Technical Journal TITLE: Service Action S89807: Exterior door handle tape
• 10167646Dec 5, 2016Body and structure. Technical Journal TITLE: Service Action S89807: Exterior door handle tape
• 10167833Dec 3, 2016Equipment, Wheels. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167831Dec 3, 2016Electrical system, Equipment. Inverter Generator Module "DTC IGM- P0DFC00, Generator Position Sensor Not learned" may be noticed at a VIDA readout. No reported customer symptoms. Ignore the DTC, work is ongoing to find the root cause.
• 10167830Dec 3, 2016Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10167829Dec 3, 2016Equipment, Brakes. This is a Technical Journal: The front park assist sensor bracket may come loose from the lower grill. The clamping force on the bracket in the lower grill may be too low. Service: In case of customer complaints of a loose park assist sensor bracket, follow the instruction to assemble a foam block on the bracket to increase the clamping force.
• 10167828Dec 3, 2016Brakes. This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
• 10167826Dec 1, 2016Equipment, Seats. When driving on rough roads, a creaking/squeaking noise can be heard from the second row seats. Add felt tape on the top half of the striker pins, according to attached files. * Use new tape, (Service kit) p/n 31447976.
• 10168245Nov 22, 2016Equipment. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10192888Nov 21, 2016Equipment, Seats. Seat hard to push back, second row seat (7 seater)
• 10168244Nov 19, 2016Transmission and drivetrain. This is a Quality Bulletin. Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Campaign S49792 on certain model year 2016 XC90 vehicles. Volvo has identified that certain vehicles may have been manufactured with axle shaft boots that are out of specification. This can result in water and dirt ingress into the axle shaft boot and grease leakage…
• 10168243Nov 19, 2016Transmission and drivetrain. This is a Technical Journal: Service Campaign S49792 Volvo has identified that certain vehicles may have been manufactured with axle shaft boots that are out of specification. This can result in water and dirt ingress into the axle shaft boot and grease leakage over time. The corrective action is to replace both rear axle shafts according to Volvo Information and Diagnostics for Aftersales (VIDA) VCC-370372-5
• 10168242Nov 19, 2016Transmission and drivetrain. This is a parts bulletin. Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Campaign S49792 on certain model year 2016 XC90 vehicles. Volvo has identified that certain vehicles may have been manufactured with axle shaft boots that are out of specification. This can result in water and dirt ingress into the axle shaft boot and grease leakage over…
• 10168241Nov 19, 2016Body and structure. This is a Technical Journal: Title Dash absorber insulation, Damp or bad smell Water seepage from sealing to Climate unit in plenum area. Add new sealing on the HWAS box (Humidity Water Air Separator) and secure assembly of the box according to attached instruction.
• 10234683Nov 15, 2016Engine cooling. Recall R89707: Air conditioner drain hose
• 10192871Nov 10, 2016Equipment, Electrical system. Update: NEW GROMMET AND PLUG PART NUMBERS REPLACE EXISTING DRAIN HOSES Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89707 on model year 2016 & 2017 XC90 & S90 vehicles. Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly.
• 10167744Nov 10, 2016Equipment. Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
• 10167653Nov 10, 2016Electrical system. Technical Journal TITLE: Lock switch in rear door panel sticks
• 10167645Nov 10, 2016Equipment. Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
• 10205639Nov 4, 2016Engine cooling, Fuel system, Other or unknown. Volvo Complimentary Factory schedualed maintenance
• 10192881Nov 4, 2016Latches, locks and linkages, Electrical system. It may be possible for the rear door lock switch to get stuck in the speaker grille. This can lead to a drained battery. Applies only for cars with Premium or High Performance stereo.
• 10192883Nov 2, 2016Electrical system, Steering, Equipment. After using a voice command to adjust the climate, the buttons for ?Forward?, ?Back? and ?Confirm? on the audio switches on the right side of the steering wheel may not function (marked as ?1?, ?2?and ?3? in attachment). The buttons ?Speech?, ?Open/Close Menu? and ?volume adjustment? are still operational. See https://youtu.be/OLdEk-NskVQ

← All problems reported for the 2016 Volvo XC90