2016 Volvo XC90 Technical Service Bulletins

721 technical service bulletins (TSBs) are on record for the 2016 Volvo XC90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10192872Nov 2, 2016Equipment, Seat belts. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket.
• 10192876Oct 31, 2016Equipment, Brakes. If squealing noise occurs from front brakes, then follow the instruction under Service.
• 10088748Oct 25, 2016Engine. Volvo cars service and parts business technical journal title: drive - e thermostat dtcs stored in engine control module ( ecm ) ref no: issuing department : car market : united states and canada tj 30268 technical service partner: issue date : status date : 3 us 7510 volvo cars north america 2015 - 05 - 14 2015 - 11 - 30 func group : func desc : 2627 thermostat page 1 of 2 attachment vehicle type eng struc week…
• 10088743Oct 21, 2016Visibility (wipers, defrost, mirrors), Equipment. Volvo car service and parts business quality bulletin title : recall r89702 : panoramic sunroof switch software model year 2016 xc90 group : cat / no : issuing department : car market : warranty united states and canada 30 r89702 reference bulletins : issue date : status date : tj 31569 2016 - 05 - 10 2016 - 05 - 10 service service warranty manager writer administrator service personnel : read and initial page 1 of…
• 10088742Oct 21, 2016Hybrid propulsion system. Volvo car service and parts business quality bulletin title : service campaign s39803 : inverter generator module ( igm ) model year 2016 - 2017 xc90 t8 group:cat / no:issuing department : car market : warranty united states and canada 32 s39803 reference bulletins : issue date : status date : pb 32 - s39803 , tj 31949 2016 - 09 - 26 2016 - 09 - 26 service service warranty manager writer administrator service…
• 10088681Oct 21, 2016Electrical system. This is a technical journal:if it is not possible to switch off the rsi function by deactivating the function thru rsi button and/or speed sign assist button (market dependent), after vehicle is upgraded to new software , follow attached pdf for saving customer profiles to usb memory stick before completing global reset. Go into ccd settings / system / global reset / reset personal settings, then push reset for all…
• 10088666Oct 21, 2016Electrical system. This is a technical journal: this journal is a guide for performing software downloads. Service: *see guide updated oct. 12, 2016 for relevant p5/spa software download information: p5_spa_sw_guide.pdf see vida software tab for all other vehicles.the attached checklists can be used for restoring customer settings, where applicable.
• 10088665Oct 21, 2016Engine, Transmission and drivetrain. This is a technical journal: customer may experience a low oil level warning in dim and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the vvt pulley replace both plugs in both vvt-pulleys according to the attached instruction. Plug pn:31375877 if the timing belt is effected with oil , replace the timing belt according to vida instructions.
• 10088662Oct 19, 2016Equipment. This is a technical journal: customer may experience unexpected climate regulation during driving, climate system might suddenly starts to blow hot/cold air. Ccm sw now implemented 2016w38 in production and for service. In case of customer complaints, perform ccm sw upgrade according to vida. Chassis break will be updated when available.
• 10088647Oct 19, 2016Electrical system. This is a technical journal: it has been noticed on requested materials that pas sensors are analyzed without finding any fault on the parts. As a help to the troubleshooting on parking assistance system, we have developed some points of possible actions in case of problems. False detection may be caused by various reason explained in this technical journal.
• 10088644Oct 19, 2016Engine. This is a technical journal: in case of complaint of noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10088643Oct 18, 2016Electrical system, Hybrid propulsion system. This is a technical journal: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10088346Oct 15, 2016Equipment. This is a service manager bulletin: this program will now provide volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience.
• 10088345Oct 14, 2016Equipment. This is a service product journal: attached you find the new rescue information in most languages as a pdf-file. More detailed information can be found at www.moditech.com, where interactive rescue documents are available, or contact the local moditech supplier for further information.
• 10088343Oct 14, 2016Brakes. This is a technical journal: if there is an unusual noise from abs system together diagnostic trouble code bcm-c002201, then follow advice in service. It may be necessary to replace booster or connectors production has changed the routing of the cable harness to the brake booster solenoid starting from chassis number 92921.
• 10192873Oct 11, 2016Equipment. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89707 on model year 2016 & 2017 XC90 & S90 vehicles. Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger…
• 10088566Oct 8, 2016Equipment. Volvo cars service and parts business service manager bulletin title : retail car delivery process all my 2016 s60 , v60 , xc60 , xc70 and s80 group : no:issuing department : car market : united states and canada 17 2016a service operations reference bulletins :date: smb 17 - 017,tj 29233 ,tj 20278 , warranty admin .
• 10088374Oct 7, 2016Equipment. Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the repair order hard copy. Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, I.e., warranty, customer pay, and internal.
• 10088366Oct 4, 2016Equipment. This is a service manager bulletin: this bulletin contains information on the following steps which make up the retail car delivery process. • vehicle inspection procedure (truck delivery) • pre-delivery service (pds) • vehicle in stock maintenance • vehicle delivery (customer delivery) new car delivery is a crucial step in the retail car delivery process. At this point the buying experience turns into a long-term…
• 10088361Oct 4, 2016Equipment, Electrical system. This is a service manager bulletin: due to long software download times and additional work connected to this, the following vst times will be temporarily increased for spa platform vehicles only.effective with claims dated july 16, 2016 the following times will be effective. 36002: software control module downloading or 36004: software control module downloading
• 10087526Sep 28, 2016Seats. This is a technical journal: customer may experience a noise in second row seat while driving. This applies only for 7-seated cars. Service: remove all 6 end caps as described in attached picture.
• 10087525Sep 26, 2016Electrical system, Hybrid propulsion system. This is a parts bulletin: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087524Sep 26, 2016Hybrid propulsion system, Electrical system. This is a quality bulletin: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087522Sep 26, 2016Electrical system. This is a technical journal: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087518Sep 26, 2016Equipment. This is a technical journal: condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger compartment, which could lead to air conditioning functionality issues. If the leakage has not been detected over a period of time, this…
• 10087517Sep 22, 2016Engine cooling, Equipment. This is a technical journal: customer may experience unexpected climate regulation during driving, climate system might suddenly starts to blow hot/cold air. Ccm sw now implemented 2016w38 in production and for service. In case of customer complaints, perform ccm sw upgrade according to vida. Chassis break will be updated when available.
• 10087461Sep 22, 2016Equipment. This is a technical journal: some customers may experience that the front lid on center console may come loose or get stuck. If the lid is not scratched or damaged, it can be reinstalled. Use attached instructions. Use the same method also if the lid needs to be replaced with a new lid.
• 10087460Sep 22, 2016Forward collision avoidance. This is a technical journal: if the vehicle shows a constant blis warning light without any objects in the blind spot, then this could be caused by a hw problem in the side object detection radar (sodl/sodr). In case of customer complaints for above symptom is confirmed, replace the sodl or sodr on the side for which the symptom is shown and download software sod reload.
• 10087456Sep 13, 2016Equipment. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10087454Sep 9, 2016Brakes. This is a technical journal: if squealing noise occurs from front brakes on cars built before chassis number 040328, then replace front discs according to vida, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10087305Sep 7, 2016Equipment. This is a service manager bulletin: occasionally, customers request financial assistance when the new car limited warranty, cpo limited warranty and/or the vip extended warranty does not apply. These requests may be considered if it will enhance owner retention. Retailers should request financial assistance for their customers by contacting their aftersales market manager (amm), if they are not a self-authorizing…
• 10087303Sep 6, 2016Electrical system. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10087301Sep 1, 2016Equipment. Special tool bulletin: volvo mandatory special tools are necessary for technician to properly diagnose and repair volvo cars. They are used in development of volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10110194Aug 29, 2016Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10110193Aug 26, 2016Brakes. This is a Technical Journal: The front park assist sensor bracket may come loose from the lower grill. The clamping force on the bracket in the lower grill may be too low. Service: In case of customer complaints of a loose park assist sensor bracket, follow the instruction to assemble a foam block on the bracket to increase the clamping force.
• 10110192Aug 25, 2016Visibility (wipers, defrost, mirrors), Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10110191Aug 25, 2016Brakes. This is a Technical Journal: If squealing noise occurs from front brakes on cars built before chassis number 040328, then Replace front discs according to VIDA, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10110202Aug 17, 2016Brakes. This is a Technical Journal: If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace…
• 10110190Aug 17, 2016Suspension. This Parts Bulletin was issued to Parts Managers, Please return stock of part number's 31406337, 31406349, 31406350 bushing kits to your servicing distribution center. New versions are 31476221, 31476223, 31476222
• 10110200Aug 12, 2016Equipment. This is a Parts Bulletin:VOLVO EMBLEM EXTENDED. Volvo has determined that there is the potential for the VOLVO Iron Mark logo emblem on the radiator grille to peel off. The corrective action is to replace the VOLVO emblem on the radiator
• 10110198Aug 9, 2016Electrical system, Engine. This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
• 10110196Aug 5, 2016Fuel system, Electrical system. This is a Technical Journal: If the customer experiences that the fuel gauge in the DIM is indicating zero but the distance to empty is still indicating some kilometers (miles), It is unlikely that the distance to empty indication is a result of a faulty fuel level sensor in the fuel tank. Instead perform a DIM Software upgrade according to VIDA. The calculation for the distance to empty value has been improved.
• 10110183Jul 25, 2016Electrical system, Other or unknown. This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
• 10110181Jul 25, 2016Equipment. This document is a Technical Journal: If the air outlet on rear center console comes loose (see picture "TJ 31491.pdf") follow the instructions under "Service". It can be noticed by the air adjustment wheels are hard to turn or by a gap above the air outlet. Add tape, p/n 30643492 according to repair method "TJ 31491 service.pdf".
• 10110180Jul 22, 2016Body and structure, Visibility (wipers, defrost, mirrors). This document is a Technical Journal: A rattling noise may occur while closing the front door with the window in down position. Only vehicles with non-laminated glass can be affected. Add a felt tape P/N 30788314 (max 2 mm thickness) on the front door glass run channel according to service instruction.
• 10110176Jul 21, 2016Electrical system. This document is a Technical Journal: Service Campaign A39773 on model year 2016 XC90 vehicles equipped with the Premium Sound System. Volvo has identified that a filter diode in the Audio Module (AUD) may fail, resulting in no sound from the audio system. The corrective action is to replace the Audio Module.
• 10110175Jul 20, 2016Electrical system. This document is a Quality Bulletin: Service Campaign A39773 on model year 2016 XC90 vehicles equipped with the Premium Sound System. Volvo has identified that a filter diode in the Audio Module (AUD) may fail, resulting in no sound from the audio system. The corrective action is to replace the Audio Module.
• 10110174Jul 20, 2016Electrical system. This document is a Parts Bulletin: Service Campaign A39773 on model year 2016 XC90 vehicles equipped with the Premium Sound System. Volvo has identified that a filter diode in the Audio Module (AUD) may fail, resulting in no sound from the audio system. The corrective action is to replace the Audio Module.
• 10127342Jul 18, 2016Equipment. This document is a Quality Bulletin: Volvo Cars of North America, LLC. (Volvo) on behalf of Volvo Car Corporation, has decided to launch a Courtesy Upgrade on certain model year 2016 XC90 vehicles. Courtesy Upgrade C10006 includes the following updates that will provide our customers with the best possible connected vehicle experience. This upgrade prepares the vehicle for Apple CarPlay functionality.
• 10127340Jul 15, 2016Equipment. This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.

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