2017 Volvo XC90 Technical Service Bulletins

705 technical service bulletins (TSBs) are on record for the 2017 Volvo XC90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10167695Jan 26, 2017Suspension. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on rough roads or over a road hump, then follow the advice under Service.
• 10167869Jan 25, 2017Equipment. This is a Technical Journal: A new front license plate frame was introduced on MY16 XC90 2015w45. The H frame P/N (part number) 31391625 is no longer needed.Install front license plate using four (4) Wurth screws P/N 02151012. (For claiming use P/N 2151012)
• 10167868Jan 25, 2017Brakes. This is a Technical Journal: * If squealing noise occurs from front brakes on cars built before chassis number 040328, then Replace front discs according to VIDA, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10167867Jan 25, 2017Brakes. This is a Technical Journal: If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace…
• 10167654Jan 25, 2017Seats. When driving on rough roads, a creaking/squeaking noise can be heard from the second row seats. Add felt tape on the top half of the striker pins, according to attached files. * Use new tape, (Service kit) p/n 31447976.
• 10167866Jan 24, 2017Electrical system, Equipment. Please return stock of part numbers 31419911, 31419918 Remote Control and 31439211, 31439212 Shell to your servicing distribution center.
• 10167864Jan 19, 2017Electrical system, Equipment. This is a Technical Journal: New Remote Controls and Shells for XC90/S90 The remote control shell fastening concept has been changed to solve issues with the shells coming loose. Remote controls and shells of the new design are not compatible with remote controls and shells of old design, and vice versa If a remote control or shell of the old design is replaced with a new part of the new design, then both the…
• 10167863Jan 19, 2017Equipment, Body and structure. This is a Technical Journal: Service Action S89807 Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Campaign S89807 on certain model year 2016 ? 2017 XC90 and S90 vehicles. Volvo has identified the painted surface under the exterior door handles may become scratched by the handles. The corrective action is add tape under all four (4) exterior…
• 10167862Jan 19, 2017Electrical system. This is a Technical Journal: Low Battery Message, Engine Remote Start inop, flat 12V battery Service: The most recent VCM software release can cause any or all of the above symptoms. *The current solution is to install VCM repair software by following the procedure below: 1. Perform a Total Upgrade according to TJ 31543 to bring all vehicle nodes to the latest software status. The Upgrades list in VIDA should be…
• 10167861Jan 14, 2017Equipment. This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
• 10167857Jan 11, 2017Body and structure, Equipment. This is a Technical Journal: Water may accumulate on the rear door sill. Water may come out of the lower edge of the rear doors when opening the rear doors. remove weather strip and add sealing tape
• 10167754Jan 7, 2017Electrical system, Equipment. This is a Technical Journal: Climate system, high fan speed noise. Customer may experience a high fan speed noise regardless of the fan speed selection. This may be due to accidentally touching the 2nd row display. A new logic in the CCM software was implemented 2016w46, that allows rear climate display to start in default mode 72/72 Auto with fan level 2. This will take place after every restart of engine…
• 10167751Jan 6, 2017Equipment. Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar !
• 10167748Jan 4, 2017Suspension. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on rough roads or over a road hump, then follow the advice under Service.
• 10167747Jan 4, 2017Electrical system, Fuel system, Other or unknown. This is a Technical Journal: Improved low fuel indication A more detailed low fuel indication can be added in the DIM (Driver Information Module). A text message which the driver has to actively acknowledge in order to remove it will be displayed when the fuel level is low. Service: Perform a Total Upgrade according to TJ 31543.
• 10167746Jan 4, 2017Equipment. Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
• 10167810Dec 21, 2016Body and structure. Volvo has identified the painted surface under the exterior door handles may become scratched by the handles. The corrective action is add tape under all four (4) exterior door handles per TJ 32183.
• 10167809Dec 21, 2016Body and structure. This is a quality bulletin. Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Campaign S89807 on certain model year 2016 ? 2017 XC90 and S90 vehicles. Volvo has identified the painted surface under the exterior door handles may become scratched by the handles. The corrective action is add tape under all four (4) exterior door handles per TJ 32183.
• 10167808Dec 21, 2016Wheels, Equipment. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167806Dec 21, 2016Electrical system. This is a Technical Journal: Low battery State of Charge due to FMDM disturbance. When viewing the Quiescient Current Statistics in VIDA, vehicles with a regular FMDM disturbance will often show a number of counts in the 400-800mA range. If a vehicle with the latest software continues to have a low State of Charge and no cause can be found, replace the FMDM. Perform a Total Upgrade according to TJ 31543. The new…
• 10167743Dec 21, 2016Equipment. Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
• 10167652Dec 19, 2016Equipment. Technical Journal TITLE: SPA Climate system, unexpected behavior
• 10167804Dec 16, 2016Equipment. This is a Technical Journal: Title Graphic HUD may loose height adjustment Head Up Display HUD/Does not work Under some conditions, the height adjustment for the Head Up Display (HUD) returns to its default (full "up") setting at a vehicle restart.At this time, there is no permanent solution to this problem.
• 10167803Dec 16, 2016Equipment, Air bags, Electrical system. This is a Parts Bulletin: Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger compartment, which could lead to air conditioning functionality issues. If the leakage has not been detected over a period of time, this…
• 10167824Dec 15, 2016Back-over prevention (rear camera), Brakes. This is a Technical Journal: * If squealing noise occurs from front brakes on cars built before chassis number 040328, then Replace front discs according to VIDA, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10167822Dec 15, 2016Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10167820Dec 10, 2016Equipment, Electrical system. This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music.
• 10167819Dec 10, 2016Equipment. This is a Technical Journal: As of 11/28/2016 a voice recognition speech database file will no longer be included with the latest map upgrade for SPA vehicles (SPJ 29181) and must be downloaded separately from the maps. When performing PDS or diagnosing any voice control issue, always ensure that the latest speech database file is installed in the IHU.
• 10167818Dec 10, 2016Seats, Equipment. This is a Technical Journal: The front passenger seat heater may not start or turns itself off after a few minutes of driving. A new IHU (Integrated Head Unit) software with changed functionality has been introduced in week 46, 2016. Download a Total Upgrade in accordance with VIDA (Vehicle Information and Diagnostics for Aftersales) instructions and TJ 31543. The new software can be used on all cars from…
• 10167817Dec 9, 2016Wheels, Equipment. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167837Dec 8, 2016Equipment. This is a Technical Journal: The Remote Control slider button is now available as a spare part. If the slider button is missing or damaged, there is no need to replace the entire remote control. Install a new slider button (31419983) according to the attached instruction.
• 10167836Dec 8, 2016Electrical system, Equipment. This is a Technical Journal: * New VCM software release date CCD = Center Console Display DIM = Driver Information Module VCM = Vehicle Connectivity Master After upgrading an XC90 with the previous Total Upgrade software package, the navigation may show incorrect vehicle position in the CCD and DIM displays. This may happen intermittently or permanently.
• 10167815Dec 8, 2016Equipment. While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
• 10167814Dec 8, 2016Equipment. Please return stock of 31478161 insert, 31669071 Filler Pipe to your servicing distribution center.
• 10167813Dec 8, 2016Electrical system. Low Battery message displayed in the DIM (Driver Information Module).
• 10167811Dec 8, 2016Equipment, Seats. This is a Technical Journal: Leather seats, improvements on wrinkles and wear. Always replace both together, seat cushion upholstery and seat cushion foam . Both sides (Driver and/or passenger) should not be replaced as a pair if only one side has an issue. The backrest does not have to be replaced if only the seat cushion has an issue.
• 10167684Dec 8, 2016Equipment. Technical Journal TITLE: Recall R89707: Air conditioner drain hose
• 10167745Dec 5, 2016Body and structure. Technical Journal TITLE: Service Action S89807: Exterior door handle tape
• 10167833Dec 3, 2016Equipment, Wheels. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167830Dec 3, 2016Equipment. This is a Technical Journal: If a customer experience an incorrect ambient temperature reading in DIM or reduced A/C performance due to a defective ambient temp sensor, and the symptom is confirmed, replace the ambient temperature sensor P/N 31442888 in the outer rear view mirror.
• 10167829Dec 3, 2016Equipment, Brakes. This is a Technical Journal: The front park assist sensor bracket may come loose from the lower grill. The clamping force on the bracket in the lower grill may be too low. Service: In case of customer complaints of a loose park assist sensor bracket, follow the instruction to assemble a foam block on the bracket to increase the clamping force.
• 10167828Dec 3, 2016Brakes. This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
• 10167827Dec 2, 2016Equipment. This is a Service Manager Bulletin: This bulletin contains information on the following steps which make up the Retail Car Delivery Process. ? Vehicle inspection procedure (Truck Delivery) ? Pre-Delivery Service (PDS) ? Vehicle in stock maintenance ? Vehicle Delivery (Customer Delivery) New car delivery is a crucial step in the Retail Car Delivery Process. At this point the buying experience turns into a long-term…
• 10192888Nov 21, 2016Equipment, Seats. Seat hard to push back, second row seat (7 seater)
• 10168241Nov 19, 2016Body and structure. This is a Technical Journal: Title Dash absorber insulation, Damp or bad smell Water seepage from sealing to Climate unit in plenum area. Add new sealing on the HWAS box (Humidity Water Air Separator) and secure assembly of the box according to attached instruction.
• 10234683Nov 15, 2016Engine cooling. Recall R89707: Air conditioner drain hose
• 10192871Nov 10, 2016Equipment, Electrical system. Update: NEW GROMMET AND PLUG PART NUMBERS REPLACE EXISTING DRAIN HOSES Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89707 on model year 2016 & 2017 XC90 & S90 vehicles. Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly.
• 10192883Nov 2, 2016Electrical system, Steering, Equipment. After using a voice command to adjust the climate, the buttons for ?Forward?, ?Back? and ?Confirm? on the audio switches on the right side of the steering wheel may not function (marked as ?1?, ?2?and ?3? in attachment). The buttons ?Speech?, ?Open/Close Menu? and ?volume adjustment? are still operational. See https://youtu.be/OLdEk-NskVQ
• 10192872Nov 2, 2016Equipment, Seat belts. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket.
• 10192876Oct 31, 2016Equipment, Brakes. If squealing noise occurs from front brakes, then follow the instruction under Service.

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