2017 Volvo XC90 Technical Service Bulletins

705 technical service bulletins (TSBs) are on record for the 2017 Volvo XC90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10192873Oct 11, 2016Equipment. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89707 on model year 2016 & 2017 XC90 & S90 vehicles. Condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger…
• 10088362Oct 4, 2016Equipment. This is a service manager bulletin: this bulletin contains information on the following steps which make up the retail car delivery process. • vehicle inspection procedure (truck delivery) • pre-delivery service (pds) • vehicle in stock maintenance • vehicle delivery (customer delivery) new car delivery is a crucial step in the retail car delivery process. At this point the buying experience turns into a long-term…
• 10087525Sep 26, 2016Electrical system, Hybrid propulsion system. This is a parts bulletin: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087524Sep 26, 2016Hybrid propulsion system, Electrical system. This is a quality bulletin: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087522Sep 26, 2016Electrical system. This is a technical journal: if the inverter generator module (igm) is exposed to high temperatures and vibration, a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable.the corrective action is to check the vehicles igm serial number against the attached “igm housing serial numbers” list. If the label number for the vehicles igm is listed in the “igm…
• 10087518Sep 26, 2016Equipment. This is a technical journal: condensation water, transferred through the air conditioning drain hose, may leak into the passenger compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may result in moisture inside the passenger compartment, which could lead to air conditioning functionality issues. If the leakage has not been detected over a period of time, this…
• 10087517Sep 22, 2016Engine cooling, Equipment. This is a technical journal: customer may experience unexpected climate regulation during driving, climate system might suddenly starts to blow hot/cold air. Ccm sw now implemented 2016w38 in production and for service. In case of customer complaints, perform ccm sw upgrade according to vida. Chassis break will be updated when available.
• 10087459Sep 22, 2016Equipment, Electrical system. This is a technical journal: an improved and more robust ccd (center console display) has been introduced for my 2017. The new display is more resistant to surface scratches. The screen protection film is therefore not supplied with the vehicle from the factory from the above chassis break points. Service: the protective film is no longer supplied with the vehicle from factory after chassis break points above and…
• 10087456Sep 13, 2016Equipment. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10087305Sep 7, 2016Equipment. This is a service manager bulletin: occasionally, customers request financial assistance when the new car limited warranty, cpo limited warranty and/or the vip extended warranty does not apply. These requests may be considered if it will enhance owner retention. Retailers should request financial assistance for their customers by contacting their aftersales market manager (amm), if they are not a self-authorizing…
• 10087303Sep 6, 2016Electrical system. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10087301Sep 1, 2016Equipment. Special tool bulletin: volvo mandatory special tools are necessary for technician to properly diagnose and repair volvo cars. They are used in development of volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10110193Aug 26, 2016Brakes. This is a Technical Journal: The front park assist sensor bracket may come loose from the lower grill. The clamping force on the bracket in the lower grill may be too low. Service: In case of customer complaints of a loose park assist sensor bracket, follow the instruction to assemble a foam block on the bracket to increase the clamping force.
• 10110202Aug 17, 2016Brakes. This is a Technical Journal: If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace…
• 10110190Aug 17, 2016Suspension. This Parts Bulletin was issued to Parts Managers, Please return stock of part number's 31406337, 31406349, 31406350 bushing kits to your servicing distribution center. New versions are 31476221, 31476223, 31476222
• 10110183Jul 25, 2016Electrical system, Other or unknown. This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
• 10110180Jul 22, 2016Body and structure, Visibility (wipers, defrost, mirrors). This document is a Technical Journal: A rattling noise may occur while closing the front door with the window in down position. Only vehicles with non-laminated glass can be affected. Add a felt tape P/N 30788314 (max 2 mm thickness) on the front door glass run channel according to service instruction.
• 10127340Jul 15, 2016Equipment. This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.
• 10127339Jul 15, 2016Equipment. This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
• 10127335Jul 14, 2016Brakes. This document is a Technical Journal: If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196…
• 10127332Jul 7, 2016Equipment. This document is a Technical Journal: In the event of a damaged floor harness, Instead of replacing terminals, a floor harness can be repaired according to the method in VIDA under Bulletins/ Product fix/Special tools Bulletins/3 Electrical/ 371 Cables.
• 10127331Jul 6, 2016Equipment. This document is a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
• 10127330Jul 1, 2016Electrical system. This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110173Jun 28, 2016Equipment, Electrical system. This TJ is only valid for SPA cars equipped with a CD player (also referred to as ODP or Optical Disc Player). If there is a problem loading software to a car equipped with a CD player, follow the instructions in TJ 31360
• 10110171Jun 28, 2016Brakes. If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace rear brake pads according to…
• 10110170Jun 28, 2016Equipment. In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10110169Jun 27, 2016Electrical system. A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
• 10110168Jun 27, 2016Electrical system. Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
• 10110167Jun 27, 2016Electrical system. VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
• 10110166Jun 23, 2016Electrical system. Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
• 10110165Jun 22, 2016Suspension, Equipment. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on rough roads or over a road hump, then follow the advice under Service.
• 10110163Jun 22, 2016Body and structure. If a front door deco panel is replaced, it may be hard to mount the new one on the door panel. If the steel clips on the new deco panel are black, remove the steel clip It will sit tight with the remaining clips. The hole will be adjusted in production to align better with the clip. (The metal colored, old type of clips has less precision and therefore fits in the hole.)
• 10110159Jun 17, 2016Equipment. The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
• 10110155Jun 15, 2016Tires. If the vehicle is equipped with a tire pressure monitoring system (TPMS), please be aware that the TPMS system has changed from MY 2017 (structure week 2016 week 17).Now an Indirect TPMS system is being used (I-TPMS). The Direct TPMS system (D-TPMS) that was used in XC90 MY 2016 is no longer used in production from MY 2017.
• 10110152Jun 15, 2016Suspension, Equipment. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on rough roads or over a road hump, then follow the advice under Service.
• 10110151Jun 15, 2016Electrical system. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110147Jun 14, 2016Engine. All new Volvo engines leave the factory filled with Castrol EDGE Professional as an integral part of their delivery of high performance. Castrol EDGE Professional?s outstanding performance has made it the oil of choice for Volvo and is the only Volvo recommended engine oil.
• 10110145Jun 3, 2016Equipment. Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
• 10110144Jun 3, 2016Equipment. If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles…
• 10120959May 27, 2016Brakes, Back-over prevention (rear camera). If symptom of noise occurs from the rear brakes during braking follow advice under service. New brake pads have been implemented for service and production , 2015week34. 31471266 Comfort brake pads, only for cars with VDN code RC02 An improved rear brake disc with changed composition is planned to be available in the end of June 2016, For cars built before chassis number 22196, replace rear brake pads according to…
• 10120956May 25, 2016Forward collision avoidance, Lane departure. If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is wateringress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA
• 10110217May 17, 2016Body and structure. Water may accumulate on the rear door sill. Water may come out of the lower edge of the rear doors when opening the rear doors.
• 10110212May 16, 2016Equipment. There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic and could be caused by other problems
• 10110209May 12, 2016Steering. This document is a Techncial Journal: If heavy shudder occurs directly after turning 90 degrees from a standstill, then follow advice under service.
• 10205618May 6, 2016Fuel system. Retail car delivery process.
• 10191325May 6, 2016Equipment. Retail Car Delivery Process MY 2017 S90 and XC90 (P5)
• 10087143Apr 22, 2016Equipment. This is a special tool : newsletter 69
• 10087142Apr 22, 2016Tires. This is a special tool : suitable for all vehicle models equipped with tpms (tire pressure monitor system). The tool automatically tests schraeder and continental tpms sensor.
• 10087108Apr 21, 2016Electrical system, Engine. This is a technical journal : for a no crank, no start condition where the obc (on board charger) is not responding in vida (obc_not_responding.jpg), and there are no related dtcs, follow procedure under service.
• 10087107Apr 19, 2016Electrical system. This is a service product journal : the previously reported issue with vida 2015 and battery testing has been resolved. Vida 2015 battery testing is the only approved method for producing battery test codes. The use of vida classic or other measuring tools is not considered acceptable when submitting warranty claims.

← All problems reported for the 2017 Volvo XC90