2020 Volvo XC90 Other or unknown Problems
- Complaints
- 7about this part
- Share
- 21%of 34 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the other or unknown of the 2020 Volvo XC90, 21% of the 34 complaints for this model year. 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving when a turtle popped up on my dashboard I pulled over to Google what that meant and popped the hood cause I seen a little smoke within 3 sec the car busted in flames I ran back and grab my daughter out the back seat we were almost locked in due to the car melting the wire and flames started coming inside the car”
NHTSA complaint #11735004, filed 2026-04“The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.”
NHTSA complaint #11555192, filed 2023-11“I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. …”
NHTSA complaint #11432078, filed 2021-09“The rear a/c evaporator coil has failed, leaking UV dyed green oil into the main battery pan. The a/c vents in the car in the driver and middle rows are now blowing hot air. This is a very commonly known problem with Volvo SPA XC90s from 2016-2021. It’s incredibly expensive to repair($3500 +). There should be a recall to replace/repair this problem in these relatively new and expensive cars.”
NHTSA complaint #11737179, filed 2026-05“The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.”
NHTSA complaint #11604353, filed 2024-07Related service bulletins
- 11033746May 23, 2026This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as…
- 11032671Apr 7, 2026This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated…
- 11031105Mar 19, 2026This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow…
- 11028386Jan 13, 2026This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
- 11028385Jan 8, 2026This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more…
- 11027176Dec 10, 2025This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more…
- 11027173Dec 6, 2025This is a Technical Journal. Vehicle type and platform identification.
- 11026740Nov 14, 2025This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the…
- 11026739Nov 14, 2025This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the…
- 11023539Sep 8, 2025This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 6 | 21% |
| 2024 | 8 | 22% |
| 2023 | 7 | 17% |
| 2022 | 6 | 19% |
| 2021 | 8 | 20% |
| 2020 | 7 | 21% |
| 2019 | 9 | 21% |
| 2018 | 10 | 19% |
| 2017 | 23 | 28% |
| 2016 | 36 | 18% |
| 2013 | 1 | 9% |
| 2011 | 1 | 5% |
| 2010 | 1 | 8% |
| 2009 | 1 | 14% |
| 2008 | 3 | 10% |
| 2007 | 4 | 11% |
| 2006 | 7 | 13% |
| 2005 | 10 | 4% |
| 2004 | 17 | 4% |
| 2003 | 3 | 3% |
Other parts of the 2020 Volvo XC90
11 complaintsEngine
7 complaintsBrakes
4 complaintsVehicle speed control
4 complaintsFuel system
3 complaintsBody and structure
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsLatches, locks and linkages
2 complaintsWheels
2 complaintsBack-over prevention (rear camera)
1 complaintsEquipment
1 complaints
← All problems reported for the 2020 Volvo XC90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology