2020 Volvo XC90 Electrical system Problems
- Complaints
- 11about this part
- Share
- 32%of 34 total for the year
- Median mileage
- 79,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the electrical system of the 2020 Volvo XC90, 32% of the 34 complaints for this model year. Where a mileage was given, the median is 79,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.”
NHTSA complaint #11658023, filed 2025-04“My 2020 Volvo XC90 T8 plug-in hybrid is subject to Volvo safety recall R10312 (NHTSA 25V-179) for a potential internal short circuit in the LG high-voltage battery module that can cause a thermal event and fire. On June 11, 2026, AutoNation Volvo Cars San Jose inspected my vehicle (82,680 miles) and determined that the high-voltage battery module must be replaced. As of October 2026, approximately four months later, the replacement battery has still not arrived due to a parts backlog, and the dealer cannot provide a completion date. …”
NHTSA complaint #11770220, filed 2026-10“The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. …”
NHTSA complaint #11626185, filed 2024-11“The contact owns a 2020 Volvo XC90. The contact stated that while driving 35-40 MPH, the message Vehicle Not in Park was displayed intermittently, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was restarted after several attempts and was driven to the residence. The vehicle was then taken to the dealer, where the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. …”
NHTSA complaint #11727942, filed 2026-03, 79,000 miles“The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. …”
NHTSA complaint #11584613, filed 2024-04Related recalls
- 25V179000Mar 24, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage…Covers: Volvo XC90 2020–2022, S60 2020–2022, XC60 2020–2022 +3 more
- 21V273000Apr 21, 2021Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the…Covers: Volvo XC90 2016–2020
Related service bulletins
- 11021914Jul 2, 2025This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 11016902Mar 18, 2025This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle…
- 11007932Aug 14, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007925Aug 14, 2024Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006576Jul 4, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562Jun 20, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006557Jun 12, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554Jun 5, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406May 2, 2024This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10253788Apr 17, 2024This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 7 | 24% |
| 2024 | 17 | 46% |
| 2023 | 10 | 24% |
| 2022 | 14 | 45% |
| 2021 | 13 | 33% |
| 2020 | 11 | 32% |
| 2019 | 11 | 26% |
| 2018 | 15 | 29% |
| 2017 | 19 | 23% |
| 2016 | 56 | 28% |
| 2013 | 2 | 18% |
| 2011 | 5 | 26% |
| 2009 | 3 | 43% |
| 2008 | 8 | 28% |
| 2007 | 14 | 37% |
| 2006 | 16 | 30% |
| 2005 | 51 | 23% |
| 2004 | 158 | 34% |
| 2003 | 18 | 19% |
Other parts of the 2020 Volvo XC90
7 complaintsOther or unknown
7 complaintsBrakes
4 complaintsVehicle speed control
4 complaintsFuel system
3 complaintsBody and structure
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsLatches, locks and linkages
2 complaintsWheels
2 complaintsBack-over prevention (rear camera)
1 complaintsEquipment
1 complaints
← All problems reported for the 2020 Volvo XC90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology