2021 Volvo XC90 Electrical system Problems
- Complaints
- 13about this part
- Share
- 33%of 40 total for the year
- Median mileage
- 30,350miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2021 Volvo XC90, 33% of the 40 complaints for this model year. Where a mileage was given, the median is 30,350 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“*with the bowers & wilkins sound system* twice within 1400 miles, there was a loud pop sound from the speakers followed by no sound from any portion of the vehicle. The pop sounded like a window or the sunroof shattered. All sound was lost: sensus feedback, turn signals, parking sensors, phone, etc. The only thing that worked was the bass. After the car was parked and off, and re-started, everything worked as normal. Oddly, there was the feeling of static electricity just prior to each pop. These pops were caught on dash cam for proof. There was static heard in the dash cam video too. …”
NHTSA complaint #11388231, filed 2021-01, 700 miles“The check engine light on our Volvo XC90 Plug-in Hybrid came on stating Hybrid System Failure Service Required . The vehicle would no longer accept a charge. A service appointment was made and the technician found that there was a fault with cell module A. A case was started but we were told the part was on backorder.”
NHTSA complaint #11771735, filed 2026-10“My 2021 Volvo XC90 Recharge has experienced multiple hybrid system failures under Volvo's factory 8-year/100,000-mile hybrid warranty, with fewer than 45,000 miles on the odometer. The high-voltage battery modules have failed multiple times, directly related to recall R10312 (NHTSA 25V-179), which identifies a supplier process deviation in LG battery modules creating a risk of internal short circuit and thermal runaway — an acknowledged fire risk. Critically, my vehicle has suffered two actual battery module failures, not preemptive recall replacements. …”
NHTSA complaint #11722681, filed 2026-03“The infotainment system has locked up and has shut completely off while driving. When it shuts down (screen goes black) or glitches, the car actually loses power. Luckily it powered right back on but it was scary and could happen again and be much worse. The screen/ infotainment system has had this issue for awhile. We’ve even told Volvo of Tulsa about it when it was in for service but they said they couldn’t do anything about it because they couldn’t reproduce the issue. We have also had the brakes and rotors replaced twice at the dealership because they seem to be lemons or faulty. …”
NHTSA complaint #11532602, filed 2023-07“The contact owns a 2021 Volvo XC90. The contact stated that while driving at various speeds and depressing the accelerator or the brake pedal, the vehicle hesitated with the check engine warning light illuminated. The dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the electric rear axle drive system had failed and needed to be replaced. The contact stated that the failure occurred each time the vehicle was driven. …”
NHTSA complaint #11765838, filed 2026-09, 60,000 milesRelated recalls
- 25V179000Mar 24, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage…Covers: Volvo XC90 2020–2022, S60 2020–2022, XC60 2020–2022 +3 more
Related service bulletins
- 11021914Jul 2, 2025This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 11016902Mar 18, 2025This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle…
- 11007932Aug 14, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007925Aug 14, 2024Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006576Jul 4, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562Jun 20, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006557Jun 12, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554Jun 5, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406May 2, 2024This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10253788Apr 17, 2024This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 7 | 24% |
| 2024 | 17 | 46% |
| 2023 | 10 | 24% |
| 2022 | 14 | 45% |
| 2021 | 13 | 33% |
| 2020 | 11 | 32% |
| 2019 | 11 | 26% |
| 2018 | 15 | 29% |
| 2017 | 19 | 23% |
| 2016 | 56 | 28% |
| 2013 | 2 | 18% |
| 2011 | 5 | 26% |
| 2009 | 3 | 43% |
| 2008 | 8 | 28% |
| 2007 | 14 | 37% |
| 2006 | 16 | 30% |
| 2005 | 51 | 23% |
| 2004 | 158 | 34% |
| 2003 | 18 | 19% |
Other parts of the 2021 Volvo XC90
8 complaintsOther or unknown
8 complaintsBrakes
7 complaintsFuel system
5 complaintsForward collision avoidance
3 complaintsSeat belts
3 complaintsTransmission and drivetrain
3 complaintsBack-over prevention (rear camera)
2 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2021 Volvo XC90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology