2021 Volvo XC90 Problems
Compared with other Volvo XC90 years
Typical for this model
61/100 1.3× a typical year · 50 = typical
- Complaint rate is 1.3× that of a typical Volvo XC90 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 40 complaints were filed by the end of 2023.
- Most reported part: Electrical system (13 complaints, median 30,350 mi).
- 6 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2019
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 40filed with NHTSA
- Median mileage
- 21,000miles, 6 complaints with mileage
- Recalls
- 6campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 4 rated versions
- EPA fuel economy
- 25 mpgcombined, 2.0L 4-cyl FWD · 21 city / 30 hwy
Sources: NHTSA records for the 2021 Volvo XC90 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 40 consumer complaints for the 2021 Volvo XC90. The part named most often is electrical system, with 13 complaints (33% of the total), followed by engine (8) and other or unknown (8). 6 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 21,000 miles. Of all complaints, 3 involved a crash, 3 an injury, according to the filers. NHTSA lists 6 recall campaigns and 219 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign covering the traction battery and 71 technical service bulletins filed under the same part. Engine complaints overlap with 8 technical service bulletins filed under the same part. Compared with the other 8 Volvo XC90 model years that have at least 25 complaints and are old enough to compare, this one scores 61 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system13 33%
- Engine8 20%
- Other or unknown8 20%
- Brakes7 18%
- Fuel system5 13%
- Seat belts3 7.5%
- Steering2 5.0%
Also reported: Visibility (wipers, defrost, mirrors) (2), Air bags (1), Exterior lighting (1), Hybrid propulsion system (1), Seats (1), Body and structure (1), Tires (1), Vehicle speed control (1), Wheels (1).
Example complaints
Electrical system: “*with the bowers & wilkins sound system* twice within 1400 miles, there was a loud pop sound from the speakers followed by no sound from any portion of the vehicle. The pop sounded like a window or the sunroof shattered. All sound was lost: sensus feedback, turn signals, parking sensors, phone, etc. The only thing that worked was the bass. After the car was parked and off, and re-started, everything worked as normal. Oddly, there was the feeling of static electricity just prior to each pop. These pops were caught on dash cam for proof. There was static heard in the dash cam video too. …”
NHTSA complaint #11388231, filed 2021-01, 700 milesEngine: “My 2021 Volvo XC90 Recharge has experienced multiple hybrid system failures under Volvo's factory 8-year/100,000-mile hybrid warranty, with fewer than 45,000 miles on the odometer. The high-voltage battery modules have failed multiple times, directly related to recall R10312 (NHTSA 25V-179), which identifies a supplier process deviation in LG battery modules creating a risk of internal short circuit and thermal runaway — an acknowledged fire risk. Critically, my vehicle has suffered two actual battery module failures, not preemptive recall replacements. …”
NHTSA complaint #11722681, filed 2026-03Other or unknown: “The aluminum trim on the center console of my 2022 Volvo xc90 has started peeling. The exposed edges are sharp and cut my fingers whenever I move my hands near the console. This issue is very common among this model and presents a serious safety hazard during normal vehicle use.”
NHTSA complaint #11713277, filed 2026-01Brakes: “Electric parking brake engaging violently at highway speeds at least. 3 times. Resulting in abrupt stop in moveing traffic! Dealer in no hurry to repair suggesting bring back when they are able! Am notifying Volvo, dealer , they will assume all liability for injury or death for this defect and lack of concern in repairing ( told a software problem , but also told caused damage to other components due to violent and abrupt stops! Very uncomfortable especially since repair mgr is so arrogant!”
NHTSA complaint #11389044, filed 2021-01, 2,000 milesMileage when problems were reported
67% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 700 and 60,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Volvo XC90. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| XC90 T5 · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 17.9% risk |
| XC90 T5 · SUV FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 19.1% risk |
| XC90 T6 · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 17.9% risk |
| XC90 T8 · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 15.9% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning standard, lane departure warning not available, automatic emergency braking standard.
Neighbouring years: 2020: same overall rating; 2022: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2021 Volvo XC90 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| XC90 AWD | 2.0L 4-cyl | 8-speed automatic | 20 | 28 | 23 | $3,550 |
| XC90 AWD | 2.0L 4-cyl | 8-speed automatic | 19 | 28 | 22 | $3,750 |
| XC90 FWD | 2.0L 4-cyl | 8-speed automatic | 21 | 30 | 25 | $3,300 |
| XC90 AWD PHEV | 2.0L 4-cyl · plug-in hybrid | 8-speed automatic | 26 | 28 | 27 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V179000Mar 24, 2025Electrical system › Propulsion system › Traction batteryCovers: Volvo XC90 2020–2022, S60 2020–2022, XC60 2020–2022 +3 more
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and…
- 23V827000Dec 7, 2023Seat belts › Critical fastenersCovers: Volvo XC90 2015–2024
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
- 23V001000Jan 5, 2023SteeringCovers: Volvo XC90 2019–2022, XC60 2019–2022, V60CC 2019–2022
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
- 21V716000Sep 15, 2021Service brakes, hydraulic › Antilock/traction control/electronic limited slipCovers: Volvo XC90 2020–2021, XC60 2020–2021, S90 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- 21V682000Sep 1, 2021Seat belts › Rear/other › RetractorCovers: Volvo XC90 2021, S60 2021–2022, XC60 2021–2022 +5 more
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from…
- 21V001000Jan 7, 2021Air bags › Air bag/restraint control moduleCovers: Volvo XC90 2021, XC60 2021, V60CC 2021 +3 more
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach…
Recall details for the 2021 Volvo XC90 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 219 on record; the latest 10 are shown.
- 11033746May 23, 2026Other or unknown. This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not…
- 11033734May 7, 2026Transmission and drivetrain. This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
- 11033732May 7, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11033729May 6, 2026Body and structure. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- 11032678Apr 23, 2026Engine. This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle…
- 11032671Apr 7, 2026Other or unknown. This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added…
- 11031109Mar 21, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11031105Mar 19, 2026Other or unknown. This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under…
- 11031095Mar 7, 2026Body and structure. This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes…
- 11028386Jan 13, 2026Other or unknown. This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
Other model years of the Volvo XC90
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 29 | 4,500 | 2 | 5 | 26 | Too new to compare | Too new |
| 2024 | 37 | 18,750 | 3 | 5 | 24 | Too new to compare | Too new |
| 2023 | 41 | 17,000 | 6 | 5 | 25 | 79 · More | Too new |
| 2022 | 31 | 11,200 | 4 | 5 | 25 | 50 · Typical | Rising |
| 2021 | 40 | 21,000 | 6 | 5 | 25 | 61 · Typical | Rising |
| 2020 | 34 | 25,000 | 7 | 5 | 25 | 48 · Typical | Rising |
| 2019 | 42 | 50,000 | 6 | 5 | 24 | 23 · Fewer | Rising |
| 2018 | 52 | 16,718 | 3 | 5 | 25 | 42 · Typical | Rising |
| 2017 | 81 | 20,000 | 7 | 5 | 24 | 79 · More | Rising |
| 2016 | 197 | 20,000 | 8 | 5 | 24 | 100 · More | Rising |
| 2013 | 11 | 47,476 | 0 | — | 19 | — | Not enough data |
| 2011 | 19 | 94,000 | 1 | — | 18 | — | Falling |
| 2010 | 12 | 97,500 | 3 | — | 18 | — | Not enough data |
| 2009 | 7 | 76,000 | 1 | — | 17 | — | Not enough data |
| 2008 | 29 | 52,000 | 3 | — | 16 | 0 · Fewer | Falling |
| 2007 | 38 | 75,000 | 2 | — | 18 | Not compared (before 2008) | Rising |
| 2006 | 53 | 85,000 | 3 | — | 18 | Not compared (before 2008) | Falling |
| 2005 | 223 | 85,755 | 6 | — | 18 | Not compared (before 2008) | Rising |
| 2004 | 462 | 86,000 | 6 | — | 19 | Not compared (before 2008) | Falling |
| 2003 | 93 | 74,650 | 5 | — | 18 | Not compared (before 2008) | Falling |
All Volvo XC90 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Volvo XC90 have?
NHTSA recorded 40 consumer complaints for the 2021 Volvo XC90 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Volvo XC90 is reported most often?
Electrical system is named most often, in 13 complaints (33% of the total), followed by engine with 8.
Has the 2021 Volvo XC90 been recalled?
NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2021 Volvo XC90 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2021 Volvo XC90 5 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2021 Volvo XC90 get?
The EPA rates the 2021 Volvo XC90 (XC90 FWD, 2.0L 4-cyl) at 25 mpg combined, 21 city and 30 highway, with an estimated annual fuel cost of $3,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Volvo XC90 reported?
Among the 6 complaints that include a mileage, the median is 21,000 miles and the middle half falls between 700 and 60,000 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.