2002 Workhorse W20 Problems
- Complaints
- 6filed with NHTSA
- Median mileage
- 19,316miles, 6 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2002 Workhorse W20 (complaints, recalls, investigations). Report an error
NHTSA recorded 6 consumer complaints for the 2002 Workhorse W20. The part named most often is brakes, with 6 complaints (100% of the total). 6 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 19,316 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 2 recall campaigns and 0 technical service bulletins for this model year. Brakes complaints overlap with 2 recall campaigns and 2 NHTSA investigations filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes6 100%
Example complaints
Brakes: “We had a brake recall done on our 2002 itasca suncruiser motorhome (W20 chassis in jan 2005, mileage 9141. While on vacation in july 2005, the brakes overheated and repairs were authorized by Workhorse at no charge at mileage 9,687. Experienced overheating again in september 2007 at mileage 28819. Repairs done at our expense - replace rear rotor, wheel seal and brake pads, ABS ring, rear ABS sensor. After 249 miles, rear brake overheated at mileage 29,068, checked for damage due to overheating but there was none. Had to pay for labor to make this determination.”
NHTSA complaint #10233082, filed 2008-07, 28,819 milesMileage when problems were reported
100% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 13,500 and 28,819 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 09V110000Apr 3, 2009Service brakes, hydraulicCovers: Workhorse W20 2001–2008, Tiffin Allegro BAY 2001–2009, Forest River Georgetown 2000–2006, 2008 +7 more
Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin…
- 04V084000Feb 18, 2004Service brakes, hydraulicCovers: Workhorse W20 2000–2002, W22 2000–2002
On certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide.
Recall details for the 2002 Workhorse W20 → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- EA07016Overheating disc brake caliperClosed · Nov 16, 2007
- PE07032Overheated brake calipersClosed · Jun 25, 2007
Technical service bulletins
No technical service bulletins are on record for the 2002 Workhorse W20.
Other model years of the Workhorse W20
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2004 | 7 | 18,850 | 2 | — | — | — | Not enough data |
| 2003 | 11 | 18,940 | 1 | — | — | — | Not enough data |
| 2002 | 6 | 19,316 | 2 | — | — | — | Not enough data |
Frequently asked questions
How many NHTSA complaints does the 2002 Workhorse W20 have?
NHTSA recorded 6 consumer complaints for the 2002 Workhorse W20 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Workhorse W20 is reported most often?
Brakes is named most often, in 6 complaints (100% of the total).
Has the 2002 Workhorse W20 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Workhorse W20 reported?
Among the 6 complaints that include a mileage, the median is 19,316 miles and the middle half falls between 13,500 and 28,819 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.