2020 Audi A4 Back-over prevention (rear camera) Problems
- Complaints
- 43about this part
- Share
- 34%of 128 total for the year
- Median mileage
- —not reported
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 43 complaints about the back-over prevention of the 2020 Audi A4, 34% of the 128 complaints for this model year.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“MMI system / touch screen on dash is Blacking out during reverse backing. Cannot utilize the backing camera. Very dangerous when backing. Took car to independent dealer, with no certain diagnosis. I depend on my back up camera pretty much all the time. The first time this appeared was about 6 weeks ago when the MMI lost connection. Attempted reboots. And the issue has gotten worst.”
NHTSA complaint #11674430, filed 2025-07“over the last 2 weeks, the entire MMI system stops working, the screen goes black, and the system reboots. It happened once when i was backing out of a parking spot and the alerts stopped working. a second time when i was pulling into a spot and the screen went black as well. this is a MAJOR safety-related flaw!”
NHTSA complaint #11668746, filed 2025-06“The MMI system in car will shut down and reboot many times while driving. If in the process of backing up or parking, it will disable the parking sensors as well. I have taken into dealership and they claim it is an iphone update issue. I have contacted Apple, they are not aware of any such issue.”
NHTSA complaint #11659220, filed 2025-05“The 2020 Audi A4 models seem to be experiencing in an outs through the MMI system. They car will reboot multiple times during a drive. I began receiving this around June 23, 2025. They claim it is a software issue however many have not come to a conclusion or fix. This is impairing driving because i am not able to utilize hands free driving which now is a law within many states. Please look into this issue and push the fix amongst all of us drivers on the road.”
NHTSA complaint #11671251, filed 2025-07“while driving. These reboots typically happen every 5–10 minutes and result in the temporary loss of safety-critical features like the backup camera, navigation system, and rear cross-traffic alert. The screen goes black, and the system restarts itself while the vehicle is in motion, which is both distracting and potentially dangerous. I brought the issue to my local Audi dealer, who attempted two separate software updates. Unfortunately, the problem continues. …”
NHTSA complaint #11665454, filed 2025-06Back-over prevention (rear camera): other model years
Other parts of the 2020 Audi A4
91 complaintsOther or unknown
60 complaintsForward collision avoidance
9 complaintsLane departure
6 complaintsSuspension
2 complaintsBrakes
1 complaintsExterior lighting
1 complaintsSeat belts
1 complaintsSeats
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2020 Audi A4
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology