2011 Audi A6 Technical Service Bulletins

961 technical service bulletins (TSBs) are on record for the 2011 Audi A6. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10204513Nov 1, 2013Equipment. Upcoming Update 28G6.
• 10204502Nov 1, 2013Equipment. The current sound system equalization provides a flat frequency response, which many customers may
• 10121521Nov 1, 2013Engine, Electrical system. This communication is to inform you of upcoming Update 28G6. There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required.
• 10121510Nov 1, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 13-89 dated July 3, 2013. Customer states that the BOSE sound system does not have enough bass. This bulletin only applies to vehicles with BOSE sound system. The current sound system equalization provides a flat frequency response, which many customers may perceive as not having enough bass.
• 10068162Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10226459Oct 31, 2013Lane departure. Lane Change Assistant sporadically inoperative
• 10121952Oct 31, 2013Lane departure. Supersedes Technical Service Bulletin Group 96 number 13-74 dated September 11, 2013. Customer complains that Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Workshop finds that Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance…
• 10121950Oct 31, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 13-86 dated June 11, 2013. When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module.
• 10068751Oct 31, 2013Lane departure. Summary to be provided on a future date.
• 10054231Oct 31, 2013Electrical system, Equipment. Audi: driver information display message side assist unavailable and lane change assist is sporadic inoperative because of software diagnostic fault. Model 2011-2013 a6, a7, a8.
• 10121311Oct 29, 2013Electrical system. Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
• 10216647Oct 23, 2013Brakes, Equipment. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in…
• 10121987Oct 23, 2013Engine, Equipment. This document contains the Audi oil capacity chart.
• 10121303Oct 23, 2013Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-39 dated March 28, 2013. Customer complains of excessive oil consumption. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine.
• 10065727Oct 23, 2013Engine. Summary to be provided on a future date.
• 10243775Oct 21, 2013Equipment. Audi Elsa Newsletter
• 10121947Oct 21, 2013Equipment, Engine cooling. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
• 10121949Oct 16, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 13-06 dated September 12, 2013. Customer reports sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle…
• 10068160Oct 16, 2013Equipment. Summary to be provided on a future date.
• 10228332Oct 10, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10225011Oct 10, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10221984Oct 10, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10121297Oct 10, 2013Engine. Supersedes Technical Service Bulletin Group 01 number 13-24 dated August 20, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10228330Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10225009Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10221982Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10121295Oct 8, 2013Equipment. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in…
• 10212668Oct 7, 2013Electrical system. Low battery charge: excess current draw location
• 10121306Oct 7, 2013Electrical system. Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012. The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
• 10212667Oct 4, 2013Electrical system. Battery testing and charging - vehicles with BDM
• 10210615Oct 4, 2013Equipment. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts.
• 10121305Oct 4, 2013Electrical system. Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added…
• 10121945Oct 2, 2013Equipment, Body and structure. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained.
• 10243918Oct 1, 2013Fuel system, Other or unknown. Audi Oil Capacity Chart
• 10243781Sep 30, 2013Equipment. Audi Elsa Newsletter
• 10121338Sep 27, 2013Suspension, Steering. Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013. This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following…
• 10121372Sep 25, 2013Electrical system. Sound system ?pops? and loses audio for a few seconds. If the sound does not return on its own, or if it is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. This bulletin only applies to vehicles with MMI Basic (PR Number 8DS). Continual improvements to MMI software provides solutions to issues experienced in the field.
• 10121358Sep 25, 2013Electrical system. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
• 10121345Sep 25, 2013Equipment. Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
• 10068158Sep 25, 2013Equipment. Summary to be provided on a future date.
• 10251007Sep 24, 2013Body and structure. Cracking noises from rear of vehicle
• 10250671Sep 24, 2013Body and structure. Cracking noises from rear of vehicle
• 10121334Sep 24, 2013Body and structure. Supersedes Technical Service Bulletin Group 42 number 12-15 dated October 12, 2012. Cracking or clicking noises are heard from the rear of the vehicle in the C pillar area when it is driven over bumps or rough roads. The noise comes from the upper shock absorber mounting.
• 10066874Sep 24, 2013Suspension. Summary to be provided on a future date.
• 10251000Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10250999Sep 23, 2013Suspension. Shock absorber leaks: assessment aid
• 10250659Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10250658Sep 23, 2013Back-over prevention (rear camera), Body and structure. Shock absorber leaks: assessment aid
• 10243777Sep 23, 2013Equipment. Audi Elsa Newsletter
• 10121365Sep 23, 2013Equipment. Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.

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