2011 Audi A6 Technical Service Bulletins

961 technical service bulletins (TSBs) are on record for the 2011 Audi A6. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121332Sep 23, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012. Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle…
• 10121331Sep 23, 2013Suspension. Supersedes Technical Service Bulletin Group 40 number 10-04 dated April 1, 2010. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
• 10121371Sep 20, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
• 10243780Sep 16, 2013Equipment. Audi Elsa Newsletter
• 10228324Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10225003Sep 16, 2013Equipment. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10221976Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10121320Sep 16, 2013Engine. Supersedes Technical Service Bulletin Group 01 number 13-73 dated March 7, 2013. The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for…
• 10121342Sep 13, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10121369Sep 12, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-99 dated August 5, 2013. Sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system). Sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be…
• 10068155Sep 12, 2013Equipment. Summary to be provided on a future date.
• 10121373Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-63 dated May 29, 2013. Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes…
• 10121367Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10243779Sep 9, 2013Equipment. Audi Elsa Newsletter
• 10121324Sep 5, 2013Engine cooling. Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds…
• 10251021Sep 3, 2013Steering. Steering rack control unit cannot be coded
• 10243778Sep 3, 2013Equipment. Audi Elsa Newsletter
• 10121336Sep 3, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 12-33 dated October 22, 2012. After replacing the electromechanical steering with the control unit J500, the unit cannot be coded via SVM spec/actual. All new replacement power steering control units (J500) must be coded and parameterized using online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then the SVM code…
• 10124650Aug 30, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 10-09 dated August 13, 2010. Electric steering column adjustment is restricted or does not work at all. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently…
• 10124638Aug 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing…
• 10124672Aug 29, 2013Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-89 dated May 2, 2013. MIL on. A cylinder misfire fault (DTC P0301 - P0306) with DTC P130A is stored in the engine control module (ECM), J623 (address word 01).
• 10124651Aug 29, 2013Electrical system, Steering. Supersedes Technical Service Bulletin Group 48 number 13-40 dated March 18, 2013. Customer states the vertical adjustment of the steering column does not work or works intermittently. Concern may or may not be duplicated. Software issues causing sporadic failure of the power steering column vertical adjustment.
• 10124652Aug 28, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 13-43 dated April 19, 2013. The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.
• 10124641Aug 26, 2013Equipment. Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate.
• 10124675Aug 20, 2013Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-01 dated May 29, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10124645Aug 14, 2013Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10124621Aug 14, 2013Engine cooling. As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013…
• 10124616Aug 13, 2013Engine cooling. Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL.
• 10124660Aug 7, 2013Brakes. Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
• 10124690Aug 5, 2013Equipment. This document contains information on the Audi side assist update.
• 10124687Aug 5, 2013Equipment, Brakes. This document contains information on the Audi braking guard.
• 10124635Aug 5, 2013Equipment. Sound system "pops" and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not…
• 10124648Aug 1, 2013Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
• 10124634Aug 1, 2013Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-93 dated October 25, 2012. Cap on dimmer knob (light switch) has fallen off and cannot be found.
• 10124581Jul 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects…
• 10243791Jul 29, 2013Equipment. Audi Elsa Newsletter
• 10243790Jul 22, 2013Equipment. Audi Elsa Newsletter
• 10210652Jul 19, 2013Transmission and drivetrain, Electrical system. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these…
• 10124499Jul 19, 2013Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012. Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch…
• 10053883Jul 19, 2013Steering. Audi: in some vehicles, the clutches, after having torque converter, complete gearbox replacement or mechatronics, must adapt to new components with gradual moving of clutch linings in most diverse load conditions. Models 2004-14, a3, tt, q7, a4, a5, a6, a7, a8, q5, s4, s5, s6, s7, rs5.
• 10124496Jul 18, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-42 dated July 11, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10124525Jul 16, 2013Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android…
• 10124573Jul 12, 2013Equipment. Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's…
• 10124524Jul 12, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 12-64 dated October 25, 2012. CD or DVD disks do not automatically change from one to the next in the external CD or DVD changer.
• 10124520Jul 12, 2013Equipment. Supersedes Technical Service Bulletin Group 87 number 13-42 dated June 11, 2013. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10068192Jul 12, 2013Equipment. Summary to be provided on a future date.
• 10216665Jul 11, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10216663Jul 11, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10124494Jul 11, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-40 dated June 17, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10053906Jul 11, 2013Engine, Engine cooling. Audi: the connection of water pump and hose, on some vehicles, leading to heater core, has a coolant leakage from engine area and seal ring is not the cause. Model 2009-2013 a4, a5, q5, a6.

← All problems reported for the 2011 Audi A6