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Forward collision avoidancePart report

2020 Audi A6 Forward collision avoidance Problems

Complaints
5about this part
Share
19%of 26 total for the year
Median mileage
6,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the forward collision avoidance of the 2020 Audi A6, 19% of the 26 complaints for this model year. Where a mileage was given, the median is 6,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The automated emergency braking randomly kicks in.. This has happened two times in the past 3 months. Nothing was around to cause the aeb to activate. This could have caused a serious accident if someone was driving behind me at the time. It jolted passengers in the car. The car came to a complete stop and nothing in the vicinity, no oncoming traffic, no pedestrians, no animals....”

NHTSA complaint #11398232, filed 2021-02, 6,000 miles

“The Audi presense system works intermittently. While under warranty I told the dealer the system wasn't working and they claimed that I must have hit something and would have to pay approximately $4,000 to realign the system. I refused to pay to realign/adjust the system since it was under warranty. I contacted the Audi customer advocate department who said they rely on the dealer to identify the issue and fix it, and since they said it may be related to an impact they could not do anything. …”

NHTSA complaint #11536943, filed 2023-08

“I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. …”

NHTSA complaint #11425432, filed 2021-07

“- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. …”

NHTSA complaint #11438252, filed 2021-10

“Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available Emergency Assist, Driver take over the wheel when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. …”

NHTSA complaint #11440289, filed 2021-11

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2026343%
2025233%
2021211%
2020519%
20191110%
201715%
201624%
201223%
200413%

Other parts of the 2020 Audi A6

Electrical system
18 complaints
Other or unknown
5 complaints
Body and structure
3 complaints
Back-over prevention (rear camera)
2 complaints
Steering
2 complaints
Brakes
1 complaints
Engine
1 complaints
Fuel system
1 complaints
Seats
1 complaints

← All problems reported for the 2020 Audi A6

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology