2012 Audi Q5 Technical Service Bulletins

1,285 technical service bulletins (TSBs) are on record for the 2012 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10092769May 23, 2016Back-over prevention (rear camera). This technical service bulletin explains possible causes for the rearview camera to not display an image.
• 10094894May 4, 2016Engine cooling. This technical service bulletin contains instructions for pressure washing ports to resolve an "air system -- action required" message.
• 10094116Apr 20, 2016Back-over prevention (rear camera). This technical service bulletin explains possible causes for the rearview camera to not display an image.
• 10093588Apr 19, 2016Equipment, Engine cooling. This technical service bulletin explains how to diagnose and repair issues with the intake manifold flap valve n316.
• 10094053Apr 18, 2016Electrical system, Equipment. This technical service bulletin explains how to diagnose and resolve issues with audi connect online destination search, google earth navigation view, and inrix online traffic.
• 10128226Apr 13, 2016Air bags, Equipment. Takata - Parts alocation update
• 10093582Apr 12, 2016Fuel system, Other or unknown. This technical service bulletin instructs the reader to diagnose issues with fuel pressure and to replace the fuel delivery unit if deviations are found.
• 10118392Mar 24, 2016Engine cooling. The technical service bulletin is in regards to the MIL being on due to DTC P1B1C00 (coolant pump mechanical malfunction) being stored in the ECM. "Coolant System: Fault Turn Off Engine" and the Coolant symbol appear in the information panel. Condition can be caused by a defective thermostat or the diagnostic software is incorrectly displaying the warning.
• 10120669Mar 18, 2016Steering. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead.
• 10120627Mar 11, 2016Steering. Steering angle sensor cannot be programmed. The steering angle sensors cannot be calibrated and the steering end stops cannot be adapted on a vehicle with dynamic steering.
• 10118401Mar 8, 2016Electrical system. Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster. This occurs after the engine is started, the message "TPMS" appears briefly and then turns off. There are no DTCs stored.
• 10118353Feb 25, 2016Electrical system. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty.
• 10118350Feb 22, 2016Seats, Body and structure. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Production solution improved 2/3 rear seatback frame torsion bar…
• 10120702Feb 19, 2016Equipment. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
• 10118349Feb 19, 2016Seats. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Improved 2/3 rear seatback frame torsion bar to pivot…
• 10118303Jan 27, 2016Engine, Engine cooling. The MIL is sporadically on. One or more of the following DTCs is stored in the engine control module (ECM, J623 (address word 01). They are DTC P261A00 (Coolant Pump ?B? Control Circuit/Open), DTC P261B00 (Coolant Pump ?B? Control Circuit Range/Performance), and DTC P261C00 (Coolant Pump ?B? Control Circuit Low). The continued coolant circulation pump sporadically fails.
• 10123658Dec 18, 2015Suspension. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for…
• 10123670Dec 11, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10123656Dec 10, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
• 10123653Dec 10, 2015Electrical system, Fuel system. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a…
• 10123650Dec 10, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10123657Dec 4, 2015Steering. When the vehicle is driven between 35 mph and 75 mph, a noise can be heard in the front of the vehicle. The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise.
• 10216635Dec 2, 2015Back-over prevention (rear camera), Brakes. Assistance to properly diagnose a fuel pressure sensor -G247- concern.
• 10123652Dec 2, 2015Equipment, Electrical system. Supersedes Technical Service Bulletin Group 01 number 14-01 dated October 30, 2014. The MIL is on. DTCs may be stored in the ECM. Assistance to properly diagnose a fuel pressure sensor -G247- concern.
• 10123607Nov 25, 2015Electrical system. Supersedes Technical Service Bulletin Group 24 number 14-50 dated August 28, 2014. The engine judders or runs erratically. The vehicle judders during acceleration. No event entry is stored in the engine control module (ECM). The air mass meter is suspected to be faulty. Possible incorrect function on the sensor elements of the air mass meter.
• 10123630Nov 13, 2015Engine cooling. On certain Audi vehicles with 2.0L TFSI engine, the diaphragm of the crankcase pressure regulating valve may have been damaged. Inspect and, if necessary, install a repair kit for the crankcase pressure regulating valve.
• 10123614Nov 11, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The
• 10123631Nov 10, 2015Engine cooling. On certain Audi vehicles with 2.0L TFSI engine, the diaphragm of the crankcase pressure regulating valve may have been damaged. Inspect and, if necessary, install a repair kit for the crankcase pressure regulating valve.
• 10123669Nov 9, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple…
• 10123635Nov 9, 2015Equipment. This document contain information on the upcoming emissions service action 17F9 in regards to the crankcase pressure regulating valve.
• 10123611Nov 3, 2015Electrical system. Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012. After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code.
• 10123718Oct 27, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
• 10123716Oct 20, 2015Steering, Brakes. Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental…
• 10123721Oct 14, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123719Oct 14, 2015Electrical system. Supersedes Technical Service Bulletin Group 55 number 13-32 dated July 30, 2013. ?Low Oil Level? message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
• 10123714Oct 13, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise…
• 10123712Oct 5, 2015Suspension. Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10123717Oct 2, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
• 10123751Oct 1, 2015Equipment. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
• 10123774Sep 29, 2015Electrical system. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM…
• 10123771Sep 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is…
• 10123792Sep 21, 2015Equipment. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123770Sep 21, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123763Sep 9, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128419Aug 28, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10128423Aug 26, 2015Hybrid propulsion system. To aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On…
• 10128363Aug 24, 2015Electrical system, Equipment. Supersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.

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