2012 Audi Q5 Technical Service Bulletins

1,285 technical service bulletins (TSBs) are on record for the 2012 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10231108Apr 28, 2014Electrical system, Engine cooling. 97 no start
• 10122351Apr 28, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 90 number 13-40 dated September 9, 2013. The driver information system (DIS) display screen is completely blank or appears to be all white. The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for…
• 10122349Apr 25, 2014Equipment. Supersedes Technical Service Bulletin Group 87 number 13-44 dated August 26, 2013. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10231107Apr 21, 2014Equipment. 91 Generation III radio: Loose or broken control knobs
• 10122360Apr 21, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013. Apple® devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi…
• 10250982Apr 17, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10122338Apr 17, 2014Suspension. Supersedes Technical Service Bulletin Group 44 number 13-44 dated November 21, 2013. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10250106Apr 14, 2014Equipment. Elsa newsletter
• 10226433Apr 14, 2014Electrical system. 97 No start (DTC P068A00)
• 10122370Apr 14, 2014Electrical system. Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not…
• 10122359Apr 10, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating…
• 10122357Apr 8, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 14-19 dated January 3, 2014. Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
• 10122366Apr 7, 2014Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-95 dated October 25, 2012. A "bulb out" warning is displayed in the driver information system. One or both of the rear side marker lights (M37 and/or M38 bulbs) is burnt out. DTCs are stored in the comfort system central control module. Moisture and debris may enter into the lower taillight housing and cause one or more of the bulbs to burn out.
• 10122353Apr 7, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 11-08 dated August 22, 2011. The parking aid system does not work. DTCs may be logged in parking aid control unit for disruption/short circuit to ground. The wire harness for the parking aid system may have been damaged when the front license plate frame was installed.
• 10122352Apr 7, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 10-08 dated March 18, 2010. On generation III Concert and Symphony radios , the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
• 10066427Apr 7, 2014Exterior lighting. Summary to be provided on a future date.
• 10066378Apr 7, 2014Electrical system. Summary to be provided on a future date.
• 10055844Apr 7, 2014Electrical system. Audi: multiple diagnostic trouble codes (dtc), on some vehicles, is clogging the parking aid control unit, causing it to not work properly. Model 2009-2016 q5.
• 10231131Apr 3, 2014Equipment. Technical bulletins and updates
• 10216651Apr 3, 2014Back-over prevention (rear camera). The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period…
• 10122332Apr 3, 2014Electrical system. Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for…
• 10231135Mar 31, 2014Equipment. Technical bulletins and updates
• 10226434Mar 31, 2014Electrical system. 97 No Styart (DTC P068A00)
• 10122308Mar 31, 2014Transmission and drivetrain, Electrical system. Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01).
• 10122295Mar 31, 2014Air bags. Supersedes Technical Service Bulletin Group 69 number 13-26 dated October 21, 2013. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when…
• 10122302Mar 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
• 10122307Mar 18, 2014Engine, Electrical system. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control…
• 10231133Mar 17, 2014Equipment. Technical bulletins and updates
• 10226436Mar 13, 2014Electrical system. 97 No start (DTC P068A00)
• 10216609Mar 13, 2014Brakes. Updated oil pressure switch
• 10122279Mar 13, 2014Engine cooling. The MIL is on. DTC P164B(00) is stored in the ECM. The oil pressure switch is defective.
• 10250989Mar 12, 2014Brakes. Q5 squealing from front brakes, 2.0T, & 3.2L, & Hybrid (PR-1LA)
• 10122290Mar 12, 2014Brakes. Supersedes Technical Service Bulletin Group 46 number 14-69 dated February 19, 2014. Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
• 10066931Mar 12, 2014Brakes. Summary to be provided on a future date.
• 10122297Mar 11, 2014Engine cooling. Supersedes Technical Service Bulletin Group 80 number 13-05 dated September 11, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module (address word 02). Coolant loss is found from one or more control valves: N82, N509, or N488.
• 10122301Mar 6, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system).
• 10226435Mar 4, 2014Equipment. 96 Alarm sounds when driver door is unlocked with mechanical key
• 10122306Mar 4, 2014Equipment, Latches, locks and linkages. The vehicle's anti-theft alarm sounds when the driver door is unlocked with a mechanical key. No DTCs are stored. The keyless remote was not used to unlock the vehicle. In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics system is awake.
• 10125561Feb 27, 2014Equipment. Supersedes Technical Service Bulletin Group 87 number 12-27 dated April 24, 2012. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10231120Feb 24, 2014Equipment. Diagnostics and updates
• 10125564Feb 24, 2014Seats. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
• 10125560Feb 24, 2014Electrical system, Engine cooling. Supersedes Technical Service Bulletin Group 85 number 13-17 dated May 15, 2013. DTCs may be stored in the heating and air conditioning electronics control module (address word 08). Improper operation of the fresh air blower could be caused by a faulty printed circuit board in the fresh air blower control module and/or the carbon brushes bind in the brush holder and, as a consequence, lose contact with the motor…
• 10228292Feb 20, 2014Engine cooling. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
• 10224971Feb 20, 2014Engine cooling. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
• 10221944Feb 20, 2014Engine cooling. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
• 10125555Feb 20, 2014Brakes. Supersedes Technical Service Bulletin Group 47 number 12-04 dated September 5, 2012. Rattling noises are heard from the front axle when the vehicle is driven over bumpy or rough roads. Poor quality of some retaining springs causes this condition. Functionality of the brakes is not affected.
• 10125536Feb 20, 2014Electrical system. Supersedes Technical Service Bulletin Group 00 number 12-34 dated June 6, 2012. The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
• 10125549Feb 19, 2014Brakes. Supersedes Technical Service Bulletin Group 46 number 13-50 dated July 22, 2013. Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
• 10066926Feb 19, 2014Brakes. Summary to be provided on a future date.
• 10251003Feb 13, 2014Suspension. Rattling or knocking noise from front end when driving over bumps.

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