2013 Audi Q5 Technical Service Bulletins

1,620 technical service bulletins (TSBs) are on record for the 2013 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118298Jan 11, 2016Electrical system. The MIL is on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the engine control module (ECM), J623 (address word 01). The diagnostic limitations were too narrow. New ECM software implemented to correct the condition.
• 10068719Jan 1, 2016Exterior lighting. Summary to be provided on a future date.
• 10066946Jan 1, 2016Steering. Summary to be provided on a future date.
• 10123658Dec 18, 2015Suspension. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for…
• 10123670Dec 11, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10123656Dec 10, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
• 10123653Dec 10, 2015Electrical system, Fuel system. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a…
• 10123650Dec 10, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10123657Dec 4, 2015Steering. When the vehicle is driven between 35 mph and 75 mph, a noise can be heard in the front of the vehicle. The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise.
• 10123661Dec 2, 2015Electrical system, Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 13-98 dated December 9, 2013. Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is…
• 10123614Nov 11, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The
• 10123669Nov 9, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple…
• 10123611Nov 3, 2015Electrical system. Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012. After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code.
• 10123710Oct 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 20 number 15-52 dated October 28, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10123708Oct 28, 2015Electrical system. Supersedes Technical Service Bulletin Group 20 number 15-48 dated October 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10123718Oct 27, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
• 10123716Oct 20, 2015Steering, Brakes. Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental…
• 10123729Oct 16, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-10 dated August 25, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent…
• 10123728Oct 16, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 15-06 dated July 28, 2015. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515…
• 10123704Oct 15, 2015Electrical system. Supersedes Technical Service Bulletin Group 20 number 15-46 dated May 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10123721Oct 14, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123719Oct 14, 2015Electrical system. Supersedes Technical Service Bulletin Group 55 number 13-32 dated July 30, 2013. ?Low Oil Level? message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
• 10123714Oct 13, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise…
• 10123712Oct 5, 2015Suspension. Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10123717Oct 2, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
• 10123752Oct 1, 2015Equipment. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
• 10123774Sep 29, 2015Electrical system. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM…
• 10123771Sep 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is…
• 10123792Sep 21, 2015Equipment. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123770Sep 21, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123763Sep 9, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10066964Sep 5, 2015Electrical system. Summary to be provided on a future date.
• 10123760Sep 3, 2015Electrical system. DTCs are stored in the ECM. There may be soot buildup on the moveable elements of the pressure sensing glow plug (PSG).
• 10128419Aug 28, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10128415Aug 27, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10128423Aug 26, 2015Hybrid propulsion system. To aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On…
• 10128413Aug 25, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-90 dated June 5, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but…
• 10128363Aug 24, 2015Electrical system, Equipment. Supersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10128418Aug 19, 2015Equipment. Supersedes Technical Service Bulletin Group 94 number 15-68 dated June 29, 2015. Customer may report that the daytime running light is completely inoperative, daytime running light is partially inoperative, and Multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
• 10128408Aug 19, 2015Equipment. Customer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
• 10128416Aug 6, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 97 number 15-46 dated April 2, 2015. The rear wiper is not functioning or only functions intermittently. Corrosion at the B536 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
• 10128405Aug 4, 2015Electrical system, Engine cooling. Supersedes Technical Service Bulletin Group 21 number 14-21 dated November 26, 2014. The MIL is on. Customer may report a reduction in power. DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall off due to low tension of the clip. Consequently, the wastegate…
• 10128456Jul 31, 2015Vehicle speed control. Supersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
• 10058588Jul 31, 2015Forward collision avoidance. Audi: some vehicles experience a deactivation of adapted cruise control (acc) due radar sensor failing to see objects for period of time when snow, leaves, water spray blocks radar sensor vision. Model 2013-16 a4, a5, cabriolet, q5.
• 10130705Jul 30, 2015Steering. Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the…
• 10128397Jul 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 15-26 dated June 30, 2015. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM). The diagnostic limitations were too narrow.
• 10130751Jul 28, 2015Electrical system. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. The model year 2014 A8 is not included in this repair.

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