2013 Audi Q5 Technical Service Bulletins

1,620 technical service bulletins (TSBs) are on record for the 2013 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121358Sep 25, 2013Electrical system. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
• 10121345Sep 25, 2013Equipment. Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
• 10121339Sep 25, 2013Steering. Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013. Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability…
• 10066890Sep 25, 2013Electrical system. Summary to be provided on a future date.
• 10251000Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10250659Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10226469Sep 23, 2013Lane departure. Lane Change Assistant "Sensors Blocked" warning in DIS (DTC C1114F3 and C1115F5)
• 10121376Sep 23, 2013Lane departure. Supersedes Technical Service Bulletin Group 96 number 13-72 dated August 26, 2013. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slowmoving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes…
• 10121365Sep 23, 2013Equipment. Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
• 10121332Sep 23, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012. Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle…
• 10068750Sep 23, 2013Lane departure. Summary to be provided on a future date.
• 10121371Sep 20, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
• 10243780Sep 16, 2013Equipment. Audi Elsa Newsletter
• 10228324Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10225003Sep 16, 2013Equipment. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10221976Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10121333Sep 16, 2013Steering. The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment. Improved production process.
• 10121320Sep 16, 2013Engine. Supersedes Technical Service Bulletin Group 01 number 13-73 dated March 7, 2013. The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for…
• 10121342Sep 13, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10121370Sep 12, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 13-98 dated August 5, 2013. MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.
• 10226505Sep 11, 2013Lane departure, Transmission and drivetrain, Electrical system. Transmission warning message in cluster
• 10121367Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10121362Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 80 number 13-04 dated August 9, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into…
• 10121329Sep 11, 2013Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-02 dated April 26, 2013. Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs is stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply.
• 10054865Sep 11, 2013Transmission and drivetrain. Audi: the transmission control module software would illuminate in instrument cluster and vehicle fails to move after shifting into gear and new software is needed to address condition.
• 10121363Sep 10, 2013Engine cooling. Supersedes Technical Service Bulletin Group 87 number 13-41 dated May 30, 2013. Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
• 10121341Sep 10, 2013Steering. On vehicles equipped with a manual transmission, a steering warning may briefly display in the instrument cluster when the engine is restarted after improper use of the clutch pedal. For example, the warning may appear when the engine is restarted after the clutch pedal has been released too quickly during low-RPM, low-speed parking lot maneuvers. A yellow steering warning symbol with the message ?Steering fault…
• 10243779Sep 9, 2013Equipment. Audi Elsa Newsletter
• 10121364Sep 9, 2013Electrical system. Supersedes Technical Service Bulletin Group 90 number 12-30 dated June 26, 2012. The driver information system (DIS) display screen is completely blank or appears to be all white The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters…
• 10121354Sep 5, 2013Seats. Supersedes Technical Service Bulletin Group 72 number 12-04 dated November 30, 2012. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock…
• 10121344Sep 5, 2013Latches, locks and linkages, Electrical system. Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is being driven, at any time, with the central locking switch in the door.
• 10121324Sep 5, 2013Engine cooling. Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds…
• 10068104Sep 5, 2013Seats. Summary to be provided on a future date.
• 10251021Sep 3, 2013Steering. Steering rack control unit cannot be coded
• 10121336Sep 3, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 12-33 dated October 22, 2012. After replacing the electromechanical steering with the control unit J500, the unit cannot be coded via SVM spec/actual. All new replacement power steering control units (J500) must be coded and parameterized using online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then the SVM code…
• 10124638Aug 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing…
• 10124673Aug 29, 2013Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-20 dated August 2, 2013. MIL on. DTCs are stored in the engine control module. There may be slight power reduction at high RPMs. One of the vacuum actuators on intake runner bank 1 or bank 2 is defective. It is possible that the membrane on the vacuum actuator may tear. As a result, the intake manifold flaps do not function.
• 10124672Aug 29, 2013Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-89 dated May 2, 2013. MIL on. A cylinder misfire fault (DTC P0301 - P0306) with DTC P130A is stored in the engine control module (ECM), J623 (address word 01).
• 10124641Aug 26, 2013Equipment. Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate.
• 10124631Aug 26, 2013Electrical system, Lane departure. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane…
• 10124592Aug 26, 2013Engine cooling. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on…
• 10124590Aug 22, 2013Steering. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol…
• 10053913Aug 22, 2013Steering, Electrical system. Audi: updated information on power steering control unit software, in some vehicles, with electromechanical power steering, having slight irregularities, manufactured a specific period, mainly occurs when temperature is at freezing point. Model 2012-2014 a4, a5, q5, a6, a7.
• 10124612Aug 21, 2013Steering. This communication is to inform you of upcoming Update 48K8. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point…
• 10124656Aug 16, 2013Electrical system. Supersedes Technical Service Bulletin Group 46 number 12-26 dated October 23, 2012. The yellow warning for electromechanical parking park (EPB) appeared once in the instrument cluster. The warning turned off after the ignition was cycled, and there have not been additional occurrences. EPB function was not affected. The adaptive cruise control (ACC) was inoperative once, but it resumed proper operation after the…
• 10124645Aug 14, 2013Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10124621Aug 14, 2013Engine cooling. As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013…
• 10124609Aug 14, 2013Engine cooling. This communication is to inform you of a revision to Update 24Z6. The revision is in regards to the manifold actuator.
• 10124640Aug 13, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 13-81 dated March 29, 2013. Customer concern is that there is no sound (from all audio sources) when vehicle is operated above 6 to 10 mph. When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Only vehicles with Concert Radio (PR 8UQ) and standard sound system (PR 9VD) are affected.
• 10124616Aug 13, 2013Engine cooling. Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL.

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