2014 Audi Q5 Technical Service Bulletins

1,388 technical service bulletins (TSBs) are on record for the 2014 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10066890Sep 25, 2013Electrical system. Summary to be provided on a future date.
• 10226469Sep 23, 2013Lane departure. Lane Change Assistant "Sensors Blocked" warning in DIS (DTC C1114F3 and C1115F5)
• 10121376Sep 23, 2013Lane departure. Supersedes Technical Service Bulletin Group 96 number 13-72 dated August 26, 2013. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slowmoving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes…
• 10121365Sep 23, 2013Equipment. Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
• 10068750Sep 23, 2013Lane departure. Summary to be provided on a future date.
• 10121371Sep 20, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
• 10243780Sep 16, 2013Equipment. Audi Elsa Newsletter
• 10121333Sep 16, 2013Steering. The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment. Improved production process.
• 10121342Sep 13, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10228323Sep 12, 2013Fuel system, Engine cooling. If a model year 2014 Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
• 10225002Sep 12, 2013Engine cooling, Fuel system. If a model year 2014 Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
• 10221975Sep 12, 2013Fuel system. If a model year 2014 Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
• 10121319Sep 12, 2013Transmission and drivetrain. Supersedes Technical Service Bulletin Group 01 number 13-10 dated June 24, 2013. If a model year 2014 Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair. This also applies to any messages related to…
• 10065651Sep 12, 2013Fuel system. Summary to be provided on a future date.
• 10121367Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10121362Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 80 number 13-04 dated August 9, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into…
• 10121363Sep 10, 2013Engine cooling. Supersedes Technical Service Bulletin Group 87 number 13-41 dated May 30, 2013. Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
• 10121344Sep 5, 2013Latches, locks and linkages, Electrical system. Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is being driven, at any time, with the central locking switch in the door.
• 10121324Sep 5, 2013Engine cooling. Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds…
• 10251021Sep 3, 2013Steering. Steering rack control unit cannot be coded
• 10121336Sep 3, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 12-33 dated October 22, 2012. After replacing the electromechanical steering with the control unit J500, the unit cannot be coded via SVM spec/actual. All new replacement power steering control units (J500) must be coded and parameterized using online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then the SVM code…
• 10243902Sep 1, 2013Equipment. Quick Reference Specification Book
• 10073843Sep 1, 2013Equipment. Summary to be provided on a future date.
• 10124638Aug 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing…
• 10124631Aug 26, 2013Electrical system, Lane departure. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane…
• 10124592Aug 26, 2013Engine cooling. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on…
• 10124590Aug 22, 2013Steering. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol…
• 10053913Aug 22, 2013Steering, Electrical system. Audi: updated information on power steering control unit software, in some vehicles, with electromechanical power steering, having slight irregularities, manufactured a specific period, mainly occurs when temperature is at freezing point. Model 2012-2014 a4, a5, q5, a6, a7.
• 10124612Aug 21, 2013Steering. This communication is to inform you of upcoming Update 48K8. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point…
• 10124645Aug 14, 2013Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10124609Aug 14, 2013Engine cooling. This communication is to inform you of a revision to Update 24Z6. The revision is in regards to the manifold actuator.
• 10124659Aug 12, 2013Brakes. Customer may report that the front brakes squeal during the first stop in the morning while backing out of a driveway, applying the brakes after changing driving directions at slow speeds, and this condition may occur more frequently during cold weather conditions (without rain) and the noise will disappear as temperature increases. This PSS TSB does not apply to Q5 Hybrid models.
• 10124649Aug 9, 2013Equipment. Supersedes Technical Service Bulletin Group 00 number 11-23 dated June 3, 2011. Instructions for vehicle inspection, protection removal, and detailing.
• 10124593Aug 6, 2013Engine cooling. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen…
• 10124690Aug 5, 2013Equipment. This document contains information on the Audi side assist update.
• 10124614Aug 5, 2013Engine cooling. This communication is to inform you of upcoming Update 24Z6. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. Install new manifold actuators.
• 10124648Aug 1, 2013Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
• 10124600Aug 1, 2013Equipment. This document contains the fluid capacity chart.
• 10124581Jul 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects…
• 10243791Jul 29, 2013Equipment. Audi Elsa Newsletter
• 10243790Jul 22, 2013Equipment. Audi Elsa Newsletter
• 10226468Jul 22, 2013Equipment. Radio station or Media track information does not show in cluster DIS - Gen 3 Concert Radio
• 10124570Jul 22, 2013Equipment. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS.
• 10068747Jul 22, 2013Electrical system. Summary to be provided on a future date.
• 10226502Jul 19, 2013Vehicle speed control. Rough gear changes both when accelerating and slowing down
• 10210652Jul 19, 2013Transmission and drivetrain, Electrical system. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these…
• 10124499Jul 19, 2013Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012. Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch…
• 10053886Jul 19, 2013Exterior lighting. Audi: some vehicles are experiencing, partial or complete, inoperative daytime running light or inoperative multiple daytime running led light. Model 2013-2014 q5.
• 10053883Jul 19, 2013Steering. Audi: in some vehicles, the clutches, after having torque converter, complete gearbox replacement or mechatronics, must adapt to new components with gradual moving of clutch linings in most diverse load conditions. Models 2004-14, a3, tt, q7, a4, a5, a6, a7, a8, q5, s4, s5, s6, s7, rs5.
• 10124525Jul 16, 2013Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android…

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