2015 Audi Q5 Engine cooling Problems

“The contact owns a 2015 Audi Q5. The contact stated while driving approximately 55 MPH, the message Pull Over Immediately and a chime started to sound. The contact pulled off the road and placed the vehicle into park (P) and turned off the vehicle down for approximately 20 minutes. The contact was able to restart the vehicle however, the vehicle started to overheat, and the warning lights illuminated. The contact stated that the failure became reoccurring. …”

“The contact owns a 2015 Audi Q5. The contact stated that there was an abnormal leak underneath the vehicle. In addition, the contact stated that the vehicle failed to start up as intended. The contact stated that the coolant reservoir was refilled; however, the failure persisted. The vehicle was diagnosed on the scene by an independent mechanic, who determined that water pump had failed. The independent mechanic related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. …”

“The contact owns a 2015 Audi Q5. The contact stated while the vehicle was stationary, he became aware of a coolant leak underneath the vehicle. The contact towed the vehicle to an independent mechanic and was informed that the water pump was be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. …”

“The contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 18v229000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.”

“The contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Peacock auto mall (5001 us-278 a, hardeeville, sc) was contacted and confirmed that the parts would not be available for the recall remedy until fall of 2018. The manufacturer was made aware of the issue and provided an estimated date of late 2018. The contact had not experienced a failure. …”