2015 Audi Q5 Technical Service Bulletins

1,105 technical service bulletins (TSBs) are on record for the 2015 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128471Jul 1, 2015Transmission and drivetrain, Equipment. Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in…
• 10058584Jul 1, 2015Engine. Audi: engine, on some vehicles, would run irregularly or have malfunction indicator lamp (mil) on or possible filter element for camshaft adjustment valve can loosen and in oil circuit, there is no damage from loosened particles. Model all. All years.
• 10120804Jun 30, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 15-21 dated April 29, 2015. The MIL is on. DTC P046100 (Fuel level sensor circuit Range/Performance) is stored in the engine control module (ECM), J623 (address word 01). DTC P046100 can be caused by miscalculations within the ECM software.
• 10120746Jun 30, 2015Transmission and drivetrain. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM), J623 (address word 01). The diagnostic limitations were too narrow.
• 10058586Jun 30, 2015Engine cooling. Audi: some vehicles will experience rough running or a no start condition with malfunction indicator lamp (mil) on and may need checking high pressure fuel pump for metallic particles. Model 2013-2016 a3, a8, q5, 17.
• 10120834Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-43 dated June 9, 2014. Customer may report that daytime running light is completely inoperative, daytime running light is partially inoperative, and multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10058567Jun 29, 2015Exterior lighting. Audi: some vehicles have partially inoperative daytime running light or not operative completely, or have multiple daytime running light leds not operative. Model 2013-15 q5.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120836Jun 23, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track…
• 10120829Jun 19, 2015Electrical system. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
• 10120745Jun 19, 2015Electrical system. The MIL is on. DTC P20E800 is stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Software update is needed.
• 10120744Jun 19, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
• 10120837Jun 16, 2015Electrical system. The customer states that no gear is selected after the engine restarts from a start-stop phase. The car must then be shifted from D-->N-->D or from D-->P-->D for the first gear to be selected. The issue may be intermittent. The issue only occurs when the start-stop system is activated. There are no DTCs stored in the engine control module (ECM), J623 (address word 01) or the transmission control module (TCM), J217…
• 10120828Jun 16, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-84 dated May 14, 2015. During PDI, the Navigation function is found to not be available. The error message ?Navigation data is invalid? appears in the MMI. During a certain production period, the supplier of the MMI main unit incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
• 10120928Jun 15, 2015Equipment, Steering, Engine, Transmission and drivetrain, Brakes. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.
• 10120743Jun 9, 2015Engine cooling. The MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel. DTC P1B1C00 is stored in the ECM.
• 10120826Jun 5, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 15-87 dated May 18, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but…
• 10120825Jun 3, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
• 10120805Jun 2, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10120059May 21, 2015Electrical system, Equipment. This document conveys general information on the ODIS software version 1.19.67.3639 in which the function tests for the 51 - Electric Drive and the 8C - Hybrid Battery Management systems are missing for year 2015.
• 10120048May 19, 2015Equipment. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded.
• 10120047May 18, 2015Equipment. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day.
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120040May 15, 2015Equipment. The air conditioning system does not blow cold air. DTCs are stored in the air conditioning / heating electronics control module, J255 (address word 08). In the course of diagnosis, the refrigerant circuit volume is checked and the refrigerant volume is correct. No leaks can be found. Normally, the diagnostic conclusion faults the high pressure sensor G395, and it is subsequently replaced. The air conditioning…
• 10120033May 15, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10120045May 14, 2015Equipment, Electrical system. During PDI, the Navigation function is found to not be available. The error message "Navigation data is invalid" appears in the MMI. During a certain production period, the supplier of the MMI main unit, Harman, incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
• 10120043May 8, 2015Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814.
• 10120039May 7, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-45 dated January 20, 2015. The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
• 10120032May 6, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 14-43 dated December 19, 2014. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10120049May 1, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the…
• 10119997Apr 30, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10119985Apr 29, 2015Transmission and drivetrain, Electrical system. The MIL is on. DTC P046100 is stored in the ECM. DTC P046100 can be caused by miscalculations within the ECM software.
• 10119990Apr 28, 2015Transmission and drivetrain. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
• 10120002Apr 24, 2015Back-over prevention (rear camera), Equipment. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10119993Apr 23, 2015Brakes. Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity.
• 10119992Apr 23, 2015Brakes. Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity.
• 10120004Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
• 10120003Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
• 10119981Apr 14, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns.
• 10119996Apr 10, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-48 dated March 16, 2015. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal…
• 10119995Apr 10, 2015Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and…
• 10119988Apr 10, 2015Engine cooling. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10120007Apr 2, 2015Equipment, Visibility (wipers, defrost, mirrors). The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
• 10120679Mar 24, 2015Equipment. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the…
• 10119957Mar 20, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10119945Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust…

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