2017 Audi Q5 Technical Service Bulletins

743 technical service bulletins (TSBs) are on record for the 2017 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118394Mar 7, 2016Electrical system. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level. There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
• 10120702Feb 19, 2016Equipment. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
• 10118358Feb 3, 2016Electrical system. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card.
• 10123658Dec 18, 2015Suspension. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for…
• 10123682Dec 16, 2015Equipment. This document contains the Audi vehicle detail report. DO NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery. Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials. Only operate power convertible top with engine running to conserve battery power (A3 Cab, A5/S5 Cab, R8 Spyder ONLY).
• 10123681Dec 16, 2015Equipment. This document contains the Audi vehicle condition report checklist.
• 10123670Dec 11, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10123656Dec 10, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
• 10123653Dec 10, 2015Electrical system, Fuel system. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a…
• 10123650Dec 10, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10123661Dec 2, 2015Electrical system, Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 13-98 dated December 9, 2013. Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is…
• 10123614Nov 11, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The
• 10123611Nov 3, 2015Electrical system. Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012. After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code.
• 10123718Oct 27, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
• 10123717Oct 2, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
• 10123771Sep 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is…
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128423Aug 26, 2015Hybrid propulsion system. To aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On…
• 10128408Aug 19, 2015Equipment. Customer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
• 10128480Jul 13, 2015Lane departure. Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10120048May 19, 2015Equipment. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded.
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120002Apr 24, 2015Back-over prevention (rear camera), Equipment. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10120004Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
• 10120679Mar 24, 2015Equipment. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the…
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10119955Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
• 10124893Dec 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10124898Dec 4, 2014Equipment. This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
• 10124763Oct 2, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI.
• 10122524Jul 31, 2014Equipment. Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014. Technician preparation when calling the Audi Technical Assistance Center (TAC).
• 10249054Jul 10, 2014Other or unknown. Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
• 10122415Jun 20, 2014Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10122465May 28, 2014Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left…
• 10124690Aug 5, 2013Equipment. This document contains information on the Audi side assist update.
• 10123901Apr 1, 2013Equipment. Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
• 10251023Feb 18, 2013Suspension. Steering wheel shimmy, vibration and/or oscillation

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