2023 Audi Q5 Electrical system Problems
- Complaints
- 10about this part
- Share
- 23%of 44 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 10 complaints about the electrical system of the 2023 Audi Q5, 23% of the 44 complaints for this model year. 3 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I moved forward and hit this stone and then when I hit the stone. I tried to reverse and I lost control of my car. The car began spinning and I had no control of the car. The car finally crashed on it’ s own. I could not brake or nothing. I was rushed to the emergency room. I had a headache and my body was sore.”
NHTSA complaint #11549236, filed 2023-10“The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.”
NHTSA complaint #11709480, filed 2026-01“I was riding the car and all of a sudden tv my car stopped right in the middle of the street, totally shut down and non of the keys were working not even the hazard lights to alert other cars to turn around me. So I had to get out of my car right in the middle of the street to let the other cars to move away . I finally got back in the car, tried on and off switch couple of times and finally engine started . Audi took the car and they are saying it’s alternator failed and they have replaced it”
NHTSA complaint #11544032, filed 2023-09“We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. …”
NHTSA complaint #11657795, filed 2025-04“The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. I’ve done research and it appears this is a very common problem and the service department at the dealership says they hear this complaint all the time.”
NHTSA complaint #11688634, filed 2025-09Related recalls
- 25V080000Feb 12, 2025Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery…Covers: Audi Q5 2021–2024, A7 E 2022
- 24V898000Nov 27, 2024Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may…Covers: Audi Q5 2022–2023, A7 2022
- 23V842000Dec 13, 2023Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024…Covers: Audi Q5 2020–2024, E-Tron 2019–2024, RS E-Tron GT 2022–2024 +4 more
Related service bulletins
- 11038127Sep 23, 2026This bulletin provides information when there is a warning message in the instrument cluster about external sound.
- 11038032Sep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- 11038061Sep 2, 2026This bulletin provides information regarding fault finding and repair information for electric tailgate.
- 11036973Aug 27, 2026This bulletin provides general information about the current tpp issues for Audi connect.
- 11036910Aug 26, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- 11036905Aug 21, 2026This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
- 11036972Aug 6, 2026This bulletin provides general information about the current tpp issues for Audi connect.
- 11035810Jul 9, 2026This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
- 11034652Jun 23, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- 11034648Jun 23, 2026This bulletin provides information when the display of the Audi virtual cockpit is distorted due to a broken screen.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 21 | 46% |
| 2024 | 2 | 10% |
| 2023 | 10 | 23% |
| 2022 | 7 | 32% |
| 2021 | 27 | 36% |
| 2020 | 8 | 32% |
| 2019 | 13 | 25% |
| 2018 | 74 | 36% |
| 2017 | 4 | 10% |
| 2016 | 10 | 13% |
| 2015 | 4 | 4% |
| 2014 | 9 | 9% |
| 2013 | 9 | 10% |
| 2012 | 5 | 3% |
| 2011 | 8 | 6% |
| 2010 | 7 | 7% |
| 2009 | 1 | 3% |
Other parts of the 2023 Audi Q5
13 complaintsOther or unknown
9 complaintsEngine
7 complaintsTransmission and drivetrain
5 complaintsAir bags
4 complaintsBrakes
4 complaintsLane departure
3 complaintsFuel system
2 complaintsSeat belts
2 complaintsSteering
2 complaintsTires
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2023 Audi Q5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology