2013 Audi Q7 Technical Service Bulletins

1,239 technical service bulletins (TSBs) are on record for the 2013 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10130224Nov 17, 2015Fuel system. Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are…
• 10130223Nov 17, 2015Fuel system. Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are…
• 10204485Nov 15, 2015Engine cooling, Electrical system. An AdBlue message may appear in the instrument cluster either because there is a fault in the
• 10123634Nov 12, 2015Engine. This is an update to the November 3, 2015 communication where Volkswagen Group of America, Inc. issued a stop sale order for all 2013-2016 model year Audi vehicles equipped with a Gen II 3.0 liter V6 TDI engine. This was in response the notice received from the U.S. Environmental Protection Agency and California Air Resources Board of an investigation related to certain emissions compliance matters impacting…
• 10123614Nov 11, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The
• 10123669Nov 9, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple…
• 10123722Oct 27, 2015Body and structure. Supersedes Technical Service Bulletin Group 70 number 14-38 dated April 30, 2014. Squeak and rattle noises can be heard in the front doors when music tuned with heavy bass is being played. The noises are likely due to contact between the foam isolation blocks on the door front door panels and the door structure or vibration in the door wiring harness bundle or connectors.
• 10123718Oct 27, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
• 10123716Oct 20, 2015Steering, Brakes. Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental…
• 10123728Oct 16, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 15-06 dated July 28, 2015. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515…
• 10123726Oct 15, 2015Back-over prevention (rear camera). Supersedes Technical Service Bulletin Group 91 number 15-04 dated July 22, 2015. The customer complains that the rearview camera image is not displayed on the MMI display. DTC 02203 (audio/video input 1) is logged in the rearview camera system control module. An issue with the wiring harness may cause the condition.
• 10123721Oct 14, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123714Oct 13, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise…
• 10123712Oct 5, 2015Suspension. Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10123717Oct 2, 2015Equipment. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
• 10123752Oct 1, 2015Equipment. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
• 10123774Sep 29, 2015Electrical system. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM…
• 10123773Sep 29, 2015Back-over prevention (rear camera). Supersedes Technical Service Bulletin Group 91 number 14-70 dated November 6, 2014. The overhead view camera system or one of its cameras does not work. DTCs are logged in the rearview camera system control module. DTCS for the affected camera may also be logged. Incorrect component.
• 10123771Sep 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is…
• 10123792Sep 21, 2015Equipment. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123770Sep 21, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10123769Sep 15, 2015Electrical system. Supersedes Technical Service Bulletin Group 48 number 14-62 dated September 23, 2014. Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable…
• 10074502Sep 15, 2015Electrical system, Steering. Summary to be provided on a future date.
• 10123763Sep 9, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10123760Sep 3, 2015Electrical system. DTCs are stored in the ECM. There may be soot buildup on the moveable elements of the pressure sensing glow plug (PSG).
• 10128419Aug 28, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10128415Aug 27, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10128408Aug 19, 2015Equipment. Customer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
• 10128400Aug 4, 2015Electrical system. DTC P103200 (NOx sensor signal too high) is stored in the engine control module (ECM). Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts.
• 10130751Jul 28, 2015Electrical system. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. The model year 2014 A8 is not included in this repair.
• 10058587Jul 22, 2015Back-over prevention (rear camera). Audi: some vehicles experience, intermittently, the mmi display failing to display rearview camera image due to possible wiring harness issue. Model 2013-16 a4, a5, a8, q3, q5, q7.
• 10128360Jul 21, 2015Electrical system, Engine cooling. Supersedes Technical Service Bulletin Group 80 number 14-07 dated August 11, 2014. The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring…
• 10058574Jul 21, 2015Engine cooling. Audi: some vehicles will experience warning coolant level is on, elevation of engine temperature, an active limp home mode due to performance of climate system heating is insufficient due loss of coolant resulting in coolant migration of electrical harness and air conditioning electronics. Model 2010-14 a6, 7, 8, 4, 5, a5 cabriolet, tt, q5, 7.
• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128501Jul 1, 2015Equipment. This document contains the scheduled maintenance intervals for Audi vehicles.
• 10128471Jul 1, 2015Transmission and drivetrain, Equipment. Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in…
• 10128469Jul 1, 2015Engine, Electrical system. The MIL is on. Customer may report that the engine runs irregularly. DTCs are stored in the ECM. On the camshaft adjustment valve, the filter element can loosen. There is no consequential damage from loosened particles in the oil circuit. They are gathered by the oil filter.
• 10122578Jul 1, 2015Fuel system. This document contains the dealer letter in regards to 2009-2015 model year Audi TDI® clean diesel vehicles registered in Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.
• 10122577Jul 1, 2015Fuel system. This document contains the customer letter in regards to 2009-2015 model year Audi TDI® clean diesel vehicles registered in Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.
• 10058584Jul 1, 2015Engine. Audi: engine, on some vehicles, would run irregularly or have malfunction indicator lamp (mil) on or possible filter element for camshaft adjustment valve can loosen and in oil circuit, there is no damage from loosened particles. Model all. All years.
• 10120824Jun 30, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 15-86 dated May 15, 2015. The customer complains that the Audi connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7…
• 10120811Jun 30, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 14-75 dated March 20, 2014. The MIL is on. No start or rough running. One or more DTCs are stored in the engine control module. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for…
• 10058586Jun 30, 2015Engine cooling. Audi: some vehicles will experience rough running or a no start condition with malfunction indicator lamp (mil) on and may need checking high pressure fuel pump for metallic particles. Model 2013-2016 a3, a8, q5, 17.
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120829Jun 19, 2015Electrical system. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
• 10120744Jun 19, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

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